Can't Remove AVG software - SP2 problem ?

[Guest]

not sure if i am in right place but have just bought new mcafee antivirus
suite. To install I must remove an old free version of AVG Antivirus. I have
tried to do so from the add/remove programs but get the following error
message

c:\windows\system32\autoexec.nt. the system file is not suitable for running
ms-dos and windows applications. Choose 'Close' to terminate the applcation.

i have tried to google for answers but most i can get / understand is that
it is a problem with SP2. not sure if it was wise but i uninstalled SP2 but
still cannot remove "AVG 6X Anti-virus system".

any ideas - many thanks

 

[Guest]

reinstall AVG to "repair" it then re-unistall it...let me know if it works!!!

 

[Guest]

hi - i get the same error message when I tried to re-install

 

[Dave B]

Personally I'd keep AVG and return MacAfee and get your money back.

 

[Wesley Vogel]

Seems to be an epidemic lately....

This can be caused by a trojan/virus/worm.

Get rid of the trojan/virus/worm.

Update your antivirus software and run a full system scan.

Update whatever anti-spyware applications that you have and run a full
system scan with each one.

Copy the autoexec.nt file from C:\Windows\Repair to C:\Windows\System32
And set Attributes for autoexec.nt to Read-only.

Or %systemroot%\Repair to %systemroot%\System32

Read-only
[[Specifies whether this file is read-only, which means that it cannot be
changed or accidentally deleted.]]

1. Right click the file.
2. Properties.
3. Select: Read-only.
4. Click: Apply.
5. Click: OK.

16-bit MS-DOS Subsystem error while installing or running a DOS application
http://windowsxp.mvps.org/16bit.htm

MS-DOS or 16-bit Windows-based program Error Message
http://www.kellys-korner-xp.com/xp_m.htm#16bit

Error message when you install or start an MS-DOS or 16-bit Windows-based
program
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

"16 Bit MS-DOS Subsystem" Error Message When You Install a Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;314452

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Richard in AZ]

The OP was running AVG 6. This version has not been supported for more than a year.
He may have to manually remove it. Just delete the Grisoft Folder in the Programs Files folders.
Then download and install version 7 of AVG.
http://free.grisoft.com/freeweb.php/doc/Get+AVG+FREE/lng/us/tpl/v5
Now you should be able to uninstall AVG (but version 7 is better than the McAfee you bought.)

 

[Guest]

thanks everyone - unfortunately it is my moms PC and i dont have access now
for a few weeks but will try all your advice. sounds like a pity alright i
bought mcafee. problem was using dialup so downloading anything from the net
takes ages and often doesnt work because always losing connection after 5 or
so minutes so decided to buy cd to try to clean up system