Can't reinstall IE

[Guest]

I am having problems with IE and want to reinstall. After browsing the
internet and getting a couple of solutions, have determined that it's not
that simple for me. When I try to reinstall, I get the "newer version
already detected" message. Or I'll get the "inset Win XP SP 2 disk" prompt.

I think my problem is (and I could be wrong) that this is on a system that
originally had ME and came with an XP upgrade disk. This upgrade disk is SP
1. I then did the Windows Update to SP 2. So therefore I don't have an SP 2
disk to insert. I tried the upgrade disk but it has an error and says the
file can't be found, so I can't finish the install.

What am I doing wrong here??

 

[PA Bear]

See the SP2-specific section of http://support.microsoft.com/?kbid=318378

NB: If your problems are caused by hijackware, reinstalling IE won't help
cos Windows is what's infected, Jenkins.

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

 

[Guest]

I don't believe it is Hijackware. This computer just got completely
"restored". And after I updated Windows with every critical update
(including SP 2) and upgraded IE to 6, I started having problems not long
after. I am very aware of the dangers of the internet and I run Virus and
multiple spy/malware programs.

I tried that link you provided already. When I get to the registry edit
<IsInstalled (REG_DWORD)>, that setting is already at "0". And I still get
the "newer Version" message window.

 

[PA Bear]

Please include previous message in your replies.

Tell us more. What problems?

I don't believe it is Hijackware. This computer just got completely
"restored". And after I updated Windows with every critical update
(including SP 2) and upgraded IE to 6, I started having problems not long
after. I am very aware of the dangers of the internet and I run Virus and
multiple spy/malware programs.

A great deal depends on what exactly was done to "restore...the computer",
who did it, and whether either the Windows Firewall or a third-party
firewall is/was enabled. Check for hijackware anyway, including posting
your HijackThis log to an appropriate forum, /not/ here.

I tried that link you provided already. When I get to the registry edit
<IsInstalled (REG_DWORD)>, that setting is already at "0". And I still
get the "newer Version" message window.

Since you have SP2 installed, you shouldn't be taking that method: Uninstall
SP2 via Add/Remove Programs, reboot, then reinstall it. Do all of this with
your anti-virus application disabled and all other applications closed,
remaining physically offline as much as possible.

 

[Guest]

Specfically I am having the most problems with Macromedia Flash. I get
fairly frequent crashes with "Flash.ocx", which in turn crashed IE. I have
reinstalled Flash numerous times with no luck. Also, I am not so sure the
problem IS with Flash.

Also I will get the standard program crash box (for error reporting) and
that will direct me to a microsoft page that will tell me either: (1) Problem
caused by Macromedia Flash or (2) Problem caused by device driver (unknown).

Just an FYI, I am not a dummy when it comes tho this sort of thing (nor an
expert). Usually, through my own knowledge or through research, I can find
the solution on my own. But this one's got me. I think I can safely assume
that there are a lot of people out there that don't have the "full" XP
install disk. What do they do?

 

[PA Bear]

Please include previous message in all of your replies. We have no idea
what you're talking about.

 

[Guest]

Sorry, but I don't like to "clutter" the posts. Besides, the subject didn't
change...

No offense, but if you can't realize that I was attempting to be more
detailed (by your request), then I ask that you let someone else try.

 

[Jan Il]

Hi Jenkins

You mention you are having problems with the Flash.ocx. Have you checked
your firewall to see if the ad-blocker or Flash blocker is set to on or
block? Also, there are several Pop-up blockers that will block Flash unless
you turn it off. I had POP-UP Blocker and it would not open Flash at all,
and it took me a while to figure out what was doing it When I unchecked
the Kill Flash it stopped. Some Flash has pop-ups and the blockers will see
them as ads or and kill it any way.

Also, if you have SpywareBlaster installed, be sure you have Kill Flash
unchecked - Open SpywareBlaster - Tools - Click on Flash Killer then uncheck
"Switch off Flash Player" or in v3.1 Disable and block Macromedia Flash
(4X5X & 6X) in Internet Explorer.

It could also be the MicroMedia Flash Active-X player

You might also check the information here:
http://www.annoyances.org/exec/forum/winme/t1073491290

Also...your Flash installation could be corrupt. See this section here: To
uninstall the Macromedia Flash Player
http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_12727

and see if this helps:

Disable the Flash OCX
http://www.flash2be.com/xpi/archives/mm_mx_mixed/disable_the_flash_ocx.php

Something you might look at here:

FlashPlayerControl 1.1
http://www.downloadseeker.com/8590.html

Hope this helps

Jan
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
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[Guest]

Thanks Jan. I will try your suggestions...