Can't reach Westell router setup page

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G

Guest

After resetting the Westell Versalink router and reinstalling the Verizon DSL
software, I can't reach the router setup page. I can reach every other
internet site, although either XP or the Verizon software installed a
"dialup" type connection called Verizon Wireless in my Network Connections
window that is connecting at DSL speed (1500 KBits/sec) through my router via
the ethernet cable. If I delete that connection I can't reach the internet.
There is a stall of several minutes when I start the computer while some
bridge-related process and Verizon.exe process (both installed by Verizon)
try to do something. I cannot connect at all if I log in to my computer as
some other user or if I try to use my second computer (also connected to the
router via ethernet). Everything was working properly, without the "dialup"
type connection last week.
 
After resetting the Westell Versalink router and reinstalling the Verizon DSL
software, I can't reach the router setup page. I can reach every other
internet site, although either XP or the Verizon software installed a
"dialup" type connection called Verizon Wireless in my Network Connections
window that is connecting at DSL speed (1500 KBits/sec) through my router via
the ethernet cable. If I delete that connection I can't reach the internet.
There is a stall of several minutes when I start the computer while some
bridge-related process and Verizon.exe process (both installed by Verizon)
try to do something. I cannot connect at all if I log in to my computer as
some other user or if I try to use my second computer (also connected to the
router via ethernet). Everything was working properly, without the "dialup"
type connection last week.

This sounds like a PPPoE setup. Try posting "ipconfig /all" here, per these
instructions.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html#AskingForHelp>

If you have a "dialup" connection showing, the router is probably in bridged
mode. Do you have Windows Firewall or a third party product installed? If not,
do so immediately.
<http://nitecruzr.blogspot.com/2005/05/please-protect-yourself-layer-your.html>
 
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