No Internet Connection w/ Router

G

Guest

I'm using Windows XP Pro and Verizon DSL. I was using the Verizon provided
Westell 327W modem/router and it worked OK but I had to recycle the rounter
often - very often. So I decided to switch back to the Westell Model 2200
modem and use a Linksys wrt54gs for the LAN.

Using the modem and one desktop only, internet connection is fine. When I
add the router (just one desktop wired connection for now) the router
connection seems to be fine but I can't get the internet connection. I have
followed the procedure of shutting everthing down and restarted in the
prescribed order (so, so many times...). Obviously I am doing something wrong.

I'm set to obtain IP address automatically and upon request from the linksys
set up wizard provided dsl.verizon.net as the domain and MyDeskTop (ie,the
name of my desktop computer) as the host name.

please help.
 
G

Guest

Here it is:

Windows IP Configuration



Host Name . . . . . . . . . . . . : MyDeskTop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : myhome.westell.com



Ethernet adapter Local Area Connection via Westell:



Connection-specific DNS Suffix . : myhome.westell.com

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Controller

Physical Address. . . . . . . . . : 00-11-11-72-6E-F1

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.47

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

192.168.1.1

Lease Obtained. . . . . . . . . . : Monday, October 01, 2007 7:59:01
PM

Lease Expires . . . . . . . . . . : Tuesday, October 02, 2007
7:59:01 PM

Don't be misled by the 'myhome.westell.com' Domain - that was just the
latest of my many attempts. Thanks for taking a look!
 
S

smlunatick

Here it is:

Windows IP Configuration

Host Name . . . . . . . . . . . . : MyDeskTop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : myhome.westell.com

Ethernet adapter Local Area Connection via Westell:

Connection-specific DNS Suffix . : myhome.westell.com

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Controller

Physical Address. . . . . . . . . : 00-11-11-72-6E-F1

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.47

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

192.168.1.1

Lease Obtained. . . . . . . . . . : Monday, October 01, 2007 7:59:01
PM

Lease Expires . . . . . . . . . . : Tuesday, October 02, 2007
7:59:01 PM

Don't be misled by the 'myhome.westell.com' Domain - that was just the
latest of my many attempts. Thanks for taking a look!







- Show quoted text -
Click to expand...

Your Version supplied 'router" may have had your DSL user name/
password pre-programmed into it. You need to to the same the Linksys
router. Check with the mannals (paer or from the Linksys web site)
and check how to access the router's internal configuration pages.

BTW: DNS addresses are not 192.168.1.1 for Version service. Check
qith their Tech Support line.
 
S

smlunatick

Your Version supplied 'router" may have had your DSL user name/
password pre-programmed into it. You need to to the same the Linksys
router. Check with the mannals (paer or from the Linksys web site)
and check how to access the router's internal configuration pages.

BTW: DNS addresses are not 192.168.1.1 for Version service. Check
qith their Tech Support line.- Hide quoted text -

- Show quoted text -
Click to expand...

Let me ty this again!!!!

Your Verison supplied 'router" may have had your DSL user name/
password pre-programmed into it. You need to do the same the Linksys
router. Check with the manuals (paper or from the Linksys web site)
and check how to access the router's internal configuration pages.

BTW: DNS addresses are not 192.168.1.1 for Verison service. Check
with their Tech Support line.
 
G

Guest

Ping attempted yields this result:

Pinging 4.2.2.1 with 32 bytes of data:



Reply from 192.168.1.1: Destination net unreachable.

Reply from 192.168.1.1: Destination net unreachable.

Reply from 192.168.1.1: Destination net unreachable.

Reply from 192.168.1.1: Destination net unreachable.



Ping statistics for 4.2.2.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


Also, in my prior reply I cleverly sent the ipconfig in my current mode
(modem, no router gets me to the internet!) and not the one with the router
in place. I don't think that the difference is material but for the record,
the correct ipconfig is:

Windows IP Configuration
Host Name . . . . . . . . . . . . : MyDeskTop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : dsl.versizon.net
Ethernet adapter Local Area Connection via Westell:
Connection-specific DNS Suffix . : dsl.versizon.net
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Controller Physical Address. . . . . . . . . : 00-11-11-72-6E-F1

Dhcp Enabled. . . . . . . . . . . : Yes A
utoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Tuesday, October 02, 2007 8:31:52 AM

Lease Expires . . . . . . . . . . : Wednesday, October 03, 2007 8:31:52 AM

I will follow on the info from smlunatick this evening (gotta go to work!) -
the ping result seems to support it.
 
R

Robert L \(MS-MVP\)

If you receive Destination net unreachable message, you have a routing issue
or the router doesn't know to route. These search results may help.

troubleshooting ping issuesReply from 209.165.105.129: Destination net
unreachable. Causes: If you have incorrect IPSec settings, you may have
above mentioned symptom. ...
www.chicagotech.net/troubleshootingping.htm

RoutingDestination not unreachable Don't add default gateway across
disjoining networks Double Connection · Dual NICs on Server 2003 routing
issue ...
www.chicagotech.net/routing.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
 
L

Lem

Rascal said:
Ping attempted yields this result:

Pinging 4.2.2.1 with 32 bytes of data:



Reply from 192.168.1.1: Destination net unreachable.

Reply from 192.168.1.1: Destination net unreachable.

Reply from 192.168.1.1: Destination net unreachable.

Reply from 192.168.1.1: Destination net unreachable.



Ping statistics for 4.2.2.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


Also, in my prior reply I cleverly sent the ipconfig in my current mode
(modem, no router gets me to the internet!) and not the one with the router
in place. I don't think that the difference is material but for the record,
the correct ipconfig is:

Windows IP Configuration
Host Name . . . . . . . . . . . . : MyDeskTop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : dsl.versizon.net
Ethernet adapter Local Area Connection via Westell:
Connection-specific DNS Suffix . : dsl.versizon.net
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Controller Physical Address. . . . . . . . . : 00-11-11-72-6E-F1

Dhcp Enabled. . . . . . . . . . . : Yes A
utoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Tuesday, October 02, 2007 8:31:52 AM

Lease Expires . . . . . . . . . . : Wednesday, October 03, 2007 8:31:52 AM

I will follow on the info from smlunatick this evening (gotta go to work!) -
the ping result seems to support it.
Click to expand...

In your original post, you said:
I was using the Verizon provided
Westell 327W modem/router and it worked OK but I had to recycle the rounter
often - very often. So I decided to switch back to the Westell Model 2200
modem and use a Linksys wrt54gs for the LAN.
Click to expand...

Unfortunately for that idea, the Westell 2200 ALSO is a modem/router --
which is indicated by the IP address of 192.168.1.47 that you said was
for the configuration with just the "modem." When you put the WRT54GS
in the mix, you got an IP of 192.168.1.1 from the Linksys. Both of
these IPs are from a local DHCP server and not from your ISP.

If you want to use the Linksys you will either need to configure the
Westell 2200 as a bridge or configure the Linksys to be used as an
access point only.

http://www.dslreports.com/faq/6096
http://www.ezlan.net/router_AP.html
 
G

Guest

Solution: both lem and smlunatic were right - I needed to configure the 2200
as a bridge and in the course of that realized that I actually needed a ppoe
connect to the internet via the linksys - w/ username/pw provided.

Now I just need to bring in the rest of the network devices...for another day.

thanks so much for your help.
 
L

Lem

Rascal said:
Solution: both lem and smlunatic were right - I needed to configure the 2200
as a bridge and in the course of that realized that I actually needed a ppoe
connect to the internet via the linksys - w/ username/pw provided.

Now I just need to bring in the rest of the network devices...for another day.

thanks so much for your help.
Click to expand...

Glad you got it working. Descriptions of these devices often are quite
misleading, and the fact that many -- like the Westell 2200 -- have only
a single Ethernet jack makes it easy to think of them as modems only.
 

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