Can't print to LPT1 after installing Win2K

[terrific713]

my work pc was recently "upgraded" to Windows 2000, now I can't print
to my local HP III laserjet printer. Message says 'device not
connected'
I've removed and re-installed the driver.
I've swapped cables and printers and it still doesn't work.
I even tried a command prompt "dir <lpt1" and still get the error.

I can print to the shared network printer.

The computer 'guru' believes the port is bad, but it was fine under
Windows ME.

Any other switches, options or configurations that I need to change.
No one wants to fix it since I can print to the network, but there are
things that a local printer makes much easier, so I am determined to
fix it myself.

In the event that the port is "bad", could I get a USB to Parallel
adapter and hook the printer up to a usb port?

Thanks in advance.
TJ

 

[Alan Morris [MSFT]]

change the Bios configuration on the port. If the machine is a Dell, this
is exactly the issue. The KBs say XP but thay are also relative for Win2k.

http://support.microsoft.com/default.aspx?scid=kb;en-us;322961&Product=winxp
"Document Failed to Print" Error Message After You Upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315325&Product=winxp
You Cannot Print Documents After Upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;313468&Product=winxp
Dell Dimension 8100 Computer Cannot Print After You Install Windows XP

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.