Can't Print HTML formatted email

G

Guest

I have an HP 2410 Photosmart all-in-one printer with outlook 2003 loaded. I
can not seem to print HTML formatted emails. I can print all others.

I am only running SP1 but that has never been an issue. It started
happening a couple of months ago.

I have reinstalled the printer software.

Any ideas?
 
S

soup

It sound the same
Problem;
Two PC at the same time running MacAfee security would not allow
internet access and MacAfee could not run. By manual removing MacAfee
the PC's were able to get internet access again. But all HTML document
can't be printed from outlook in html format or IE7. All print
function in html (page setup, print, preview) cause the application
to hang. No window comes up. It was also noted that in explorer when
Search is selected none of the information in the left hand side is
displayed.
Another event that happen to follow this problem is MSFWHLPR "Driver
detected an internal error in its data structures for"
Action taken;
Reinstall SP2 and IE7

Thank you in advance for your advice on how to attack this problem.
Soup
 

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