Can't open Office files

[Guest]

Hi,

Got a new pc last week and I am having problems accessing my MS Office
files. The scenario is:

I backed up the document files on my old pc and began restoring them to the
new pc. The old pc had a goofy file structure due to the less than
impressive service we had received at nationally known computer retailer a
couple of years ago. So upon restoring the files to the new pc, it
maintained the old file structure. So I thought, I'll create the file/folder
system I want and then just copy the folders into it from one location to the
other on the new PC. It allowed me to copy the folders and files but now I
can't open any of the Word, Excel, Powerpoint, or Access files. I can open
the Corel Draw and Corel Photopaint files, jpgs, etc.. It won't let me
delete them either. So I tried to copy them back to the old file structure
to delete them but it wouldn't allow that.

The message I get when trying to open any of the MS Office files is that the
folder/file "isn't available." "The folder may be located on an unavailable
volume or protected by a password." I've never used a password so that can't
be the issue. These are all in C:\Documents and Settings\Compaq_Owner\My
Documents.

Do you know of any way to get at these so that I can at least delete them?
I was able to simply copy the files from the old PC to a CD and then copy
them into another location (c:\Documents and Settings\All Users) on the new
PC so that I can use the files I need, but I don't want duplicate copies of
files hanging around on the hard drive. All the files also seem to be on the
hard drive in a third location (c:\Compaq_Owner's documents) as well and I
can't open them here either.

I'm using Windwos XP Home with SP2 on the new pc. Our old pc did not have
SP2.

I have attempted to add a password to the Compaq_Owner username but that was
not successful as far as allowing me to open the files.

I just want a nice, neat hard drive!

Any thoughts? Thanks!
barbaraeh

 

[Jim Macklin]

Did you check to see if your new computer was shipped with
OFFICE?


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


message
| Hi,
|
| Got a new pc last week and I am having problems accessing
my MS Office
| files. The scenario is:
|
| I backed up the document files on my old pc and began
restoring them to the
| new pc. The old pc had a goofy file structure due to the
less than
| impressive service we had received at nationally known
computer retailer a
| couple of years ago. So upon restoring the files to the
new pc, it
| maintained the old file structure. So I thought, I'll
create the file/folder
| system I want and then just copy the folders into it from
one location to the
| other on the new PC. It allowed me to copy the folders
and files but now I
| can't open any of the Word, Excel, Powerpoint, or Access
files. I can open
| the Corel Draw and Corel Photopaint files, jpgs, etc.. It
won't let me
| delete them either. So I tried to copy them back to the
old file structure
| to delete them but it wouldn't allow that.
|
| The message I get when trying to open any of the MS Office
files is that the
| folder/file "isn't available." "The folder may be located
on an unavailable
| volume or protected by a password." I've never used a
password so that can't
| be the issue. These are all in C:\Documents and
Settings\Compaq_Owner\My
| Documents.
|
| Do you know of any way to get at these so that I can at
least delete them?
| I was able to simply copy the files from the old PC to a
CD and then copy
| them into another location (c:\Documents and Settings\All
Users) on the new
| PC so that I can use the files I need, but I don't want
duplicate copies of
| files hanging around on the hard drive. All the files
also seem to be on the
| hard drive in a third location (c:\Compaq_Owner's
documents) as well and I
| can't open them here either.
|
| I'm using Windwos XP Home with SP2 on the new pc. Our old
pc did not have
| SP2.
|
| I have attempted to add a password to the Compaq_Owner
username but that was
| not successful as far as allowing me to open the files.
|
| I just want a nice, neat hard drive!
|
| Any thoughts? Thanks!
| barbaraeh

 

[Guest]

As a matter of fact, yes, the new pc does have a 60 day trial of Office on
it. I have Office 97 Professional that has Access in it which is a whole
other problem. Access is another problem as it won't open now while Word,
Excel, and Powerpoint will open. Something about a vba32.dll file. Is the
newer version of Office somehow interfering? Thanks! barbaraeh

 

[Jim Macklin]

Trial versions are intended to install as sole OFFICE
application and they do time out, blocking use of the files.

I suggest you visit an OFFICE newsgroup for advice on the
best way to recover full access to your OFFICE
files/applications. What will server you best is probably
to buy the upgrade to OFFICE Pro 2003.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


message
| As a matter of fact, yes, the new pc does have a 60 day
trial of Office on
| it. I have Office 97 Professional that has Access in it
which is a whole
| other problem. Access is another problem as it won't open
now while Word,
| Excel, and Powerpoint will open. Something about a
vba32.dll file. Is the
| newer version of Office somehow interfering? Thanks!
barbaraeh
|
|
|
|
|
|
| "Jim Macklin" wrote:
|
| > Did you check to see if your new computer was shipped
with
| > OFFICE?
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
in
| > message
| >
| > | Hi,
| > |
| > | Got a new pc last week and I am having problems
accessing
| > my MS Office
| > | files. The scenario is:
| > |
| > | I backed up the document files on my old pc and began
| > restoring them to the
| > | new pc. The old pc had a goofy file structure due to
the
| > less than
| > | impressive service we had received at nationally known
| > computer retailer a
| > | couple of years ago. So upon restoring the files to
the
| > new pc, it
| > | maintained the old file structure. So I thought, I'll
| > create the file/folder
| > | system I want and then just copy the folders into it
from
| > one location to the
| > | other on the new PC. It allowed me to copy the
folders
| > and files but now I
| > | can't open any of the Word, Excel, Powerpoint, or
Access
| > files. I can open
| > | the Corel Draw and Corel Photopaint files, jpgs, etc..
It
| > won't let me
| > | delete them either. So I tried to copy them back to
the
| > old file structure
| > | to delete them but it wouldn't allow that.
| > |
| > | The message I get when trying to open any of the MS
Office
| > files is that the
| > | folder/file "isn't available." "The folder may be
located
| > on an unavailable
| > | volume or protected by a password." I've never used a
| > password so that can't
| > | be the issue. These are all in C:\Documents and
| > Settings\Compaq_Owner\My
| > | Documents.
| > |
| > | Do you know of any way to get at these so that I can
at
| > least delete them?
| > | I was able to simply copy the files from the old PC to
a
| > CD and then copy
| > | them into another location (c:\Documents and
Settings\All
| > Users) on the new
| > | PC so that I can use the files I need, but I don't
want
| > duplicate copies of
| > | files hanging around on the hard drive. All the files
| > also seem to be on the
| > | hard drive in a third location (c:\Compaq_Owner's
| > documents) as well and I
| > | can't open them here either.
| > |
| > | I'm using Windwos XP Home with SP2 on the new pc. Our
old
| > pc did not have
| > | SP2.
| > |
| > | I have attempted to add a password to the Compaq_Owner
| > username but that was
| > | not successful as far as allowing me to open the
files.
| > |
| > | I just want a nice, neat hard drive!
| > |
| > | Any thoughts? Thanks!
| > | barbaraeh
| >
| >
| >

 

[Guest]

Jim, thanks, I'll do that. Maybe I'll just uninstall the trial version but
I guess I should check the Office newsgroup first.