Can't open Network and Dial-up properties

G

Guest

I need to make a change to my DNS server settings in the TCP/IP properties of
my Win2K standard server. However, I cannot open the Network and Dial-up
properties. When I try to right-click My Network Places and select
properties, nothing happens. When I try to access through Control Panels, the
window locks up and I have to use Task Manager to end the task. Any ideas why
this is happening or if there is another way to change IP settings?

By the way, the reason I need to change this is that our other Domain
Controller (PDC) is down with a fan out and we didn't have the DNS set on
this Domain Controller to itself...which is also running DNS server.
 
T

Torgeir Bakken \(MVP\)

lehrdw said:
I need to make a change to my DNS server settings in the TCP/IP properties of
my Win2K standard server. However, I cannot open the Network and Dial-up
properties. When I try to right-click My Network Places and select
properties, nothing happens. When I try to access through Control Panels, the
window locks up and I have to use Task Manager to end the task. Any ideas why
this is happening or if there is another way to change IP settings?

By the way, the reason I need to change this is that our other Domain
Controller (PDC) is down with a fan out and we didn't have the DNS set on
this Domain Controller to itself...which is also running DNS server.
Hi,

You haven't by any chance PowerChute 6.x UPS software (APC) installed
on the computer?

If so, upgrade it to v7 or uninstall it and see if that helps.


PowerChute 6.x cases a lot of issues, much more than what is described
here:

PowerChute Business Edition - Customers Using 6.x Must Upgrade to 7.x
due to Java Runtime Environment expiration
http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=7202


This is how you can disable the PowerChute service if you are unable to
uninstall it:

Start Regedit.exe

Locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBESERVER
Set the "Start" value to 4 (means disabled)

Locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBEAGENT
Set the "Start" value to 4 (means disabled)

Reboot the computer.
 
G

Guest

Thanks. That was the problem. Worked great once I got rid of the PowerChute 6
software.

Dave
 

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