Can't open Internet Explorer.

[Guest]

My Internet Explorer hasn't been working since yesterday and I don't know
why. When I try to open it I get an error report window. What can I do to
fix this?

If it is suggested that I reinstall IE, I'm having a problem with the setup,
and I don't know how to uninstall it. The ie6setup brings up a window saying,
"The procedure entry point InternetGetConnectedState could not be located in
the dynamic link library WININET.dll."

Help would be appreciated.

 

[PA Bear]

Windows version?

Post the complete error you get when attempting to open IE.

 

[Guest]

Sorry, I meant to give my Windows version. I'm on Windows XP.

As for the error, it's the same Error Report window that comes up from
anything else that messes up, except it's for Internet Explorer. It says,
"Internet Explorer has encountered a problem and needs to close. We are sorry
for the inconvenience." It then says a bit more stuff that's not important,
and I have the option to send an Error Report to Microsoft.

 

[Frank Saunders, MS-MVP IE/OE]

Sorry, I meant to give my Windows version. I'm on Windows XP.

As for the error, it's the same Error Report window that comes up from
anything else that messes up, except it's for Internet Explorer. It
says, "Internet Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience." It then says a bit more
stuff that's not important, and I have the option to send an Error
Report to Microsoft.

First eliminate any scumware.
CAUTION!!!!! Before you try to remove spyware using any of these programs ,
download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.


See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[PA Bear]

Well, the "bit more stuff" could be important. Click on the Details link
and write down what it says, then post it here.