can't make new dial-up connection

M

Mike Hollywood

Hi,

I've been trying to get an old P2 350 to connect to Juno's Platinum web site
with a dial-up modem. I can get there easy enought via the ethernet port.
I think the problem is under IE6's tools, options, connections, etc. because
everything is grayed out except for the broadband selection which has a dot
in it.
I think if I can get the other options to come alive, I can make a dialup
connection and it will work.
Any ideas on how to regain access to the other options?
TIA

Mike
 
M

Mike Hall \(MS-MVP\)

Mike

You might want to check and see if your 56k modem is actually working and
making an appearance in the configuration..
 
R

RRR_News

Mike Hollywood,
Are you using another ISP's broadband (BYO) connection to get Juno services? My understanding is that you need to use Juno/Netzero's connection software for dial-up connection. You can't use the DUN software that is included with Windows.

Download can be found at:
http://my.juno.com/s/download

--

Add MS to your News Reader: news://msnews.microsoft.com
Rich/rerat

(RRR News) <message rule>

<<Previous Text Snipped to Save Bandwidth When Appropriate>>


Hi,

I've been trying to get an old P2 350 to connect to Juno's Platinum web site
with a dial-up modem. I can get there easy enought via the ethernet port.
I think the problem is under IE6's tools, options, connections, etc. because
everything is grayed out except for the broadband selection which has a dot
in it.
I think if I can get the other options to come alive, I can make a dialup
connection and it will work.
Any ideas on how to regain access to the other options?
TIA

Mike
 
M

Mike Hollywood

Hi, thanks for replies. I've been working on this for 2 weeks, and just now
got it resolved!
What it turned out to be was services that Juno calls on, were turned off.
Two were for remote access, and I already forgot what the other one was.
I got the help from Microsoft's web site after receiving an error code of
711 while
trying to set up a new connection for dial-up.
A search on that error code, gave me the steps on how to fix it.

Thanks again for such quick replys!

Mike

ps: the one I forgot was telephony, I just looked it up.


Mike Hollywood,
Are you using another ISP's broadband (BYO) connection to get Juno services?
My understanding is that you need to use Juno/Netzero's connection software
for dial-up connection. You can't use the DUN software that is included with
Windows.

Download can be found at:
http://my.juno.com/s/download

--

Add MS to your News Reader: news://msnews.microsoft.com
Rich/rerat

(RRR News) <message rule>

<<Previous Text Snipped to Save Bandwidth When Appropriate>>


Hi,

I've been trying to get an old P2 350 to connect to Juno's Platinum web site
with a dial-up modem. I can get there easy enought via the ethernet port.
I think the problem is under IE6's tools, options, connections, etc. because
everything is grayed out except for the broadband selection which has a dot
in it.
I think if I can get the other options to come alive, I can make a dialup
connection and it will work.
Any ideas on how to regain access to the other options?
TIA

Mike
 

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