Can't install my HP1220C printer drivers

[Cal Who]

I have an XP Pro system.

Not knowing any better I connected my HP1220C Deskjet to a USB port and used
it before I installed any HP software.

Now I'd like to install the software that came with the printer.

I read many hit on the Internet but still can't do it.

When I try I get through a couple of screens where it ask questions and then
get a small popup box containing something like "Setup is installing the
software"

And it hangs ther. For hours.

I download from HP - same thing.

I remove the Windows mini-drivers - same thing.

I guess it is waiting for some resource or something so I would like to try
in Safe Mode but I get the message that "No ports are enumerated"

Can you suggest how I can make the ports availble.

Or maybe I can install in the Printer Port mode and the somehow convert. I
believe that mode installs OK.


Thanks

 

[John Inzer]

I have an XP Pro system.

Not knowing any better I connected my HP1220C Deskjet to a USB port
and used it before I installed any HP software.

Now I'd like to install the software that came with the printer.

I read many hit on the Internet but still can't do it.

When I try I get through a couple of screens where it ask questions
and then get a small popup box containing something like "Setup is
installing the software"

And it hangs ther. For hours.

I download from HP - same thing.

I remove the Windows mini-drivers - same thing.

I guess it is waiting for some resource or something so I would like
to try in Safe Mode but I get the message that "No ports are
enumerated"
Can you suggest how I can make the ports availble.

Or maybe I can install in the Printer Port mode and the somehow
convert. I believe that mode installs OK.


Thanks

==========================================
The most recent driver for your printer is dated 2002:

HP Deskjet 1220c Printer series
http://tinyurl.com/dx7jz
or.....
http://h20000.www2.hp.com/bizsuppor...riesId=25521&swLang=8&taskId=135&swEnvOID=228

The driver for your printer is included with Windows XP.

A List of Printer Drivers That Are Included
in Windows XP (Article 2 of 5)
http://support.microsoft.com/kb/293378/

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Cal Who]

==========================================
The most recent driver for your printer is dated 2002:

HP Deskjet 1220c Printer series
http://tinyurl.com/dx7jz
or.....
http://h20000.www2.hp.com/bizsuppor...riesId=25521&swLang=8&taskId=135&swEnvOID=228

The driver for your printer is included with Windows XP.

A List of Printer Drivers That Are Included
in Windows XP (Article 2 of 5)
http://support.microsoft.com/kb/293378/

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

When I said above:
download from HP - same thing.
The link you show above is where I got it from.

I had this printer on another machine and when I printed in some application
an HP dialog opened showing how the output would look and giving me a chance
to concel if I didn't like it.

I assume that is the HP driver as opposed to the Windows driver.

What do you think?

If you agree, do you have any suggestions as how I can try it in Safe Mode?

Thanks

 

[Elmo]

I have an XP Pro system.

Not knowing any better I connected my HP1220C Deskjet to a USB port and used
it before I installed any HP software.

Now I'd like to install the software that came with the printer.

I read many hit on the Internet but still can't do it.

When I try I get through a couple of screens where it ask questions and then
get a small popup box containing something like "Setup is installing the
software"

And it hangs there. For hours.

I download from HP - same thing.

I remove the Windows mini-drivers - same thing.

I guess it is waiting for some resource or something so I would like to try
in Safe Mode but I get the message that "No ports are enumerated"

Can you suggest how I can make the ports available.

Or maybe I can install in the Printer Port mode and the somehow convert. I
believe that mode installs OK.


Thanks

Here are a couple of things to try:

- Remove the printer from Device Manager, unplug the printer from the
USB port and try the install again. Many USB devices require that you
don't plug in the device till prompted by the software.

- The Windows Installer Update.
http://www.microsoft.com/downloads/...6F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

 

[Cal Who]

Here are a couple of things to try:

- Remove the printer from Device Manager, unplug the printer from the
USB port and try the install again. Many USB devices require that you
don't plug in the device till prompted by the software.

- The Windows Installer Update.
http://www.microsoft.com/downloads/...6F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

I've never been able to find a printer under Device Manager - looked many
times.
I did remove it from Printer and Faxes.
Is that the same thing?


Thanks

 

[Elmo]

I've never been able to find a printer under Device Manager - looked many
times.
I did remove it from Printer and Faxes.
Is that the same thing?


Thanks

Yes, sorry, that was added in a rush before posting.. an afterthought.

 

[Cal Who]

Yes, sorry, that was added in a rush before posting.. an afterthought.

I afraid of the windows installer update.

I normally install everything via Mictosoft Update
Do you think I may already have this.
Or is it something "out of the box"

I checked my Widows folder for an NtUninstallKB942288
and do not find it.

How can see what version I now have?

You think I should install it anyway. I want to if it may help!


Also, On Print Server Properties I see a local port connected to Microsoft
XPS Document Writer.

Do you happen to know what that Writer is?

Are local ports, port that do not connect to external hardware?


Lots of questions!
Thanks a lot

 

[Lem]

I have an XP Pro system.

Not knowing any better I connected my HP1220C Deskjet to a USB port and used
it before I installed any HP software.

Now I'd like to install the software that came with the printer.

I read many hit on the Internet but still can't do it.

When I try I get through a couple of screens where it ask questions and then
get a small popup box containing something like "Setup is installing the
software"

And it hangs ther. For hours.

I download from HP - same thing.

I remove the Windows mini-drivers - same thing.

I guess it is waiting for some resource or something so I would like to try
in Safe Mode but I get the message that "No ports are enumerated"

Can you suggest how I can make the ports availble.

Or maybe I can install in the Printer Port mode and the somehow convert. I
believe that mode installs OK.


Thanks

At this point, it's hard for me to tell what what you've installed and
what you've removed. Most people are happy to have only the driver
rather than all the rest of HP's (usually) crappy auxiliary software.

However, if you really want the whole thing (the 11.1 MB "full printing
system" download) rather than just the driver (the 1.6 MB "add printer"
download), the best thing to do is to disconnect the printer and clean
things out following the directions here:
http://www.coribright.com/windows/Article_One.htm

Then run the "full printing system" install, which should tell you when
to connect the printer.

You can also see
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm#LexmarkDriver
but usually MVP Cari's instructions should suffice.

 

[Elmo]

I afraid of the windows installer update.

I normally install everything via Microsoft Update
Do you think I may already have this.
Or is it something "out of the box"

I checked my Windows folder for an NtUninstallKB942288
and do not find it.

Since you seem to be having a problem installing, I thought maybe the
update could help. Actually, after looking around some more, maybe the
following would do what I intended, cleaning up the previous install, so
the CD install would work:

Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

How can see what version I now have?

You think I should install it anyway. I want to if it may help!

Also, On Print Server Properties I see a local port connected to Microsoft
XPS Document Writer.

Do you happen to know what that Writer is?

Are local ports, port that do not connect to external hardware?

XPS Document Writer shouldn't interfere with USB ports and other
printers.. it's just a format, similar to PDF files, that lets you
convert any combination of graphics, etc. Another slant:
http://en.wikipedia.org/wiki/XPS_Document#Viewing_and_creating_XPS_documents

 

[Cal Who]

Thanks for all the replies.

One thing I would really like to know is:
Printer and Faxes/File/Server Properties/Ports

I see Serial Ports, Print to File, Local Port, Adobe PDF Port

Shouldn't there be a USB port showing there?

Thanks ba lot

 

[Elmo]

Thanks for all the replies.

One thing I would really like to know is:
Printer and Faxes/File/Server Properties/Ports

I see Serial Ports, Print to File, Local Port, Adobe PDF Port

Shouldn't there be a USB port showing there?

Thanks ba lot

On most HP printers, there should be a USB port. Mine reads:

USB002

My Konica printer has:
USB003

The description on both:

"Virtual Printer Port for USB".

 

[Lem]

Thanks for all the replies.

One thing I would really like to know is:
Printer and Faxes/File/Server Properties/Ports

I see Serial Ports, Print to File, Local Port, Adobe PDF Port

Shouldn't there be a USB port showing there?

Thanks ba lot

There are several different flavors of printer port. For some HP
multifunction devices, you may see something called a DOT4 port.

If you are looking at the "Ports" tab and don't see a USB port, it most
likely means that there isn't any printer that uses a USB port that has
been installed. When you install the HP software, a USB port will be
created.

Be careful when looking at the Ports tab. You can easily set a printer
to an incorrect port.

 

[Cal Who]

On most HP printers, there should be a USB port. Mine reads:

USB002

My Konica printer has:
USB003

The description on both:

"Virtual Printer Port for USB".

Thanks
I got it now.
Mine got generated by the HP installation.

 

[Cal Who]

There are several different flavors of printer port. For some HP
multifunction devices, you may see something called a DOT4 port.

If you are looking at the "Ports" tab and don't see a USB port, it most
likely means that there isn't any printer that uses a USB port that has
been installed. When you install the HP software, a USB port will be
created.

Thanks
I can now confirm this

 

[Cal Who]

I have an XP Pro system.

Not knowing any better I connected my HP1220C Deskjet to a USB port and
used it before I installed any HP software.

Now I'd like to install the software that came with the printer.

I read many hit on the Internet but still can't do it.

When I try I get through a couple of screens where it ask questions and
then get a small popup box containing something like "Setup is installing
the software"

And it hangs ther. For hours.

I download from HP - same thing.

I remove the Windows mini-drivers - same thing.

I guess it is waiting for some resource or something so I would like to
try in Safe Mode but I get the message that "No ports are enumerated"

Can you suggest how I can make the ports availble.

Or maybe I can install in the Printer Port mode and the somehow convert. I
believe that mode installs OK.

I got mine installed now.
Can't give a recipie because I redid thing many times but they included:

Printer power OFF until told to power on

Under Print Server remove any drivers for that printer

Use the file PCL3/Win2K/Enu/HP1220c.inf to update drivers

But best of all:

When ihe installation hangs use Task Manager to delete Scrub2K process.

Neded to do that for uninstaller too.

I can only guess at what that process is suppose to do.

I know I was warned about bad thing resulting from year 2K but I didn't
expect it so late!

The reason I want the HP installation is because it gives a confirmation
screen when I print that shows exactly what will be printed and give you a
chance to cancel.

I wanted to document the above in case it helps someone some day.

The tool box says my printer can not do two way communication - does that
sound likely to you? I wonder if I have to set something up.

Thanks for all the help

 

[Elmo]

I got mine installed now.
Can't give a recipie because I redid thing many times but they included:

Printer power OFF until told to power on

Under Print Server remove any drivers for that printer

Use the file PCL3/Win2K/Enu/HP1220c.inf to update drivers

But best of all:

When ihe installation hangs use Task Manager to delete Scrub2K process.

Neded to do that for uninstaller too.

I can only guess at what that process is suppose to do.

I know I was warned about bad thing resulting from year 2K but I didn't
expect it so late!

The reason I want the HP installation is because it gives a confirmation
screen when I print that shows exactly what will be printed and give you a
chance to cancel.

I wanted to document the above in case it helps someone some day.

The tool box says my printer can not do two way communication - does that
sound likely to you? I wonder if I have to set something up.

Thanks for all the help

This might help:

Under Printer Properties, Ports tab, select "Enable Bidirectional support".

... or is that what states your "printer can not do two way
communication"? Perhaps it's grayed out?

 

[Cal Who]

This might help:

Under Printer Properties, Ports tab, select "Enable Bidirectional
support".

.. or is that what states your "printer can not do two way
communication"? Perhaps it's grayed out?

The HP ToolBox is what said it can not do two way communication.
Probably it's right since the box you indicated is grayed out.
BUT
As a test case I tried to print without any paper in the printer and I got a
pop up saying the printer was out of paper? How did Windows find that out?

Thanks



Thanks