can't install Epson Stylus C62

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I recently bought a brand new Dell with Windows XP. I
tried to install my new Epson Stylus C62, but am having a
strange problem. The computer cannot seem to recognize
that the printer is plugged in. I have tried both parallel
and USB ports. I have tried manually installing, as well
as through the CD that comes with the printer. I have
downloaded the XP service packs to no avail. I have tried
everything that Dell Customer Service told me to try
(which were the things that I had already tried as
mentioned above). The computer has no trouble recognizing
the mouse that is plugged in the other USB port, but when
I tried plugging the printer into that port, the computer
once again said that I couldn't detect any printer. I'm at
the end of my rope - not to mention the final semester at
University, where a printer really is a necessity!
HELP!
 

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