Can't get rid of files on Desktop

G

GoldiDox

Hi,
The first time I opened Windows Mail (first time using Vista) the following
files/folders showed up on my desktop:
edb0012F
edbres00002.jrs
WindowsMail.pat
WindowsMail.MSMessageStore
edb.chk
edb
tmp.edb
edbres00001.jrs
_SETUP.LIB
Backup
Local Folders
Compact
New Folder
Local Folders(1)

I deleted them all, and next time I opened Windows Mail all my email
accounts were gone, all saved drafts, all messages in sent folder, etc. I
had to completely re-establish my email accounts from scratch.

When I did this, all those files and folders AGAIN were on my desktop... I
deleted them, and same thing happened. Whenever I try deleting these things
from the desktop my Windows Mail accounts are totally wiped out and I have to
start all over.

Could someone please explain how to stop this from happening and how to get
all these files and folders off my desktop??? ARRGH Vista really is a pain.

Karen Ann
 
B

Bob Jones

Does your advice apply even if you open attachments directly? Please read
the following, which was written about your advice:

One theory of what might cause Mail or Outlook to have an undeletable
message is that the Antivirus's email scanner causes corruption (maybe a
timing issue?). They recommend turning off this feature, as they say a virus
would be caught anyway.

But I think they are assuming that you save attachments to disk before
opening them, which gives the AV a chance to look at it, since it's a file.
Opening it directly probably also saves it to a temp file, but maybe the
subsequent Open happens too quickly after that?

Quoting from
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

"Email is a just a file... Malicious files attached to an email are located
on your hard drive. To an anti-virus scanner it does not matter whether the
offending file arrived by email, arrived by file-sharing, or arrived by
download. It is all the same to it."

But later, they say:

"NEVER open an attachment directly from your email. ALWAYS save it to your
desktop (or another easily accessible folder) and scan it with your
anti-virus program before opening it."

So I'll leave Norton's email scanning on for now.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top