Can't get PC to talk to router

[John]

Trying to help a friend get on broadband. She's got a Netgear ADSL2+
modem/router (can't remember the exact model but in this case I don't think
it'll matter) and her line has been ADSL activated by the ISP.

Her PC didn't have a NIC so I installed one of my (known good) 3Com NICs for
her. Windows XP Home detected it and installed it straight away so I then
shut down the PC, connected the ethernet cable, powered up the modem/router
and a few minutes later powered up the PC.

A label on the underside of the modem/router says that access is via
http://192.168.0.1 username "admin" password "password" but when we open
Internet Explorer and try to go to http://192.168.0.1 we just get a "Cannot
find server" message.

If I'm reading it right (and I may well not be) ipconfig shows that the 3com
nic has been assigned an ip address of 169.254.81.220 by Windows (this is
without even having the modem/router connected). I tried ipconfig /release
and ipconfig /renew but got the following error message:

*An error occurred while renewing interface Local Area Connection 4: an
operation was attempted on something that is not a socket*

First thing that struck me as odd was that, although it's listed as Local
Area Connection 4, it's the only one, so where/what happened to the first
3 - or maybe that's irrelevant?

Something that may or may not be relevant is that she used to be on AOL.
I've used Add/Remove programs in Control Panel to get rid of anything with
AOL in the title but could that have something to do with it?

Thanks for any help,

John.

 

[Enkidu]

Trying to help a friend get on broadband. She's got a Netgear ADSL2+
modem/router (can't remember the exact model but in this case I don't think
it'll matter) and her line has been ADSL activated by the ISP.

Her PC didn't have a NIC so I installed one of my (known good) 3Com NICs for
her. Windows XP Home detected it and installed it straight away so I then
shut down the PC, connected the ethernet cable, powered up the modem/router
and a few minutes later powered up the PC.

A label on the underside of the modem/router says that access is via
http://192.168.0.1 username "admin" password "password" but when we open
Internet Explorer and try to go to http://192.168.0.1 we just get a "Cannot
find server" message.

If I'm reading it right (and I may well not be) ipconfig shows that the 3com
nic has been assigned an ip address of 169.254.81.220 by Windows (this is
without even having the modem/router connected). I tried ipconfig /release
and ipconfig /renew but got the following error message:

*An error occurred while renewing interface Local Area Connection 4: an
operation was attempted on something that is not a socket*

First thing that struck me as odd was that, although it's listed as Local
Area Connection 4, it's the only one, so where/what happened to the first
3 - or maybe that's irrelevant?

Something that may or may not be relevant is that she used to be on AOL.
I've used Add/Remove programs in Control Panel to get rid of anything with
AOL in the title but could that have something to do with it?

169.254.81.220 is an APIPA address and such addresses are assigned when
the correct IP address cannot be obtained from a DHCP server. Try
setting the IP address statically in the NIC properties of 192.168.0.111
and a netmask of 255.255.255.0.

Cheers,

Cliff

 

[ANONYMOUS]

Why not try to reset the router by inserting a paperclip in the small
hole in the router and holding it for about 20 seconds!

OR you could try:

http://192.168.1.1

hth

 

[John]

169.254.81.220 is an APIPA address and such addresses are assigned when
the correct IP address cannot be obtained from a DHCP server. Try setting
the IP address statically in the NIC properties of 192.168.0.111 and a
netmask of 255.255.255.0.

Cheers,

Cliff

Thanks Cliff, I'll try that tomorrow.

John

 

[John]

Why not try to reset the router by inserting a paperclip in the small
hole in the router and holding it for about 20 seconds!

OR you could try:

http://192.168.1.1

hth

Tried that and it doesn't work. Didn't try using 192.168.1.1 because the
label on the router says 192.168.0.1 but hey, I'll give it a try - we'll try
anything )

John.

 

[Trooper]

Make sure you are not using a cross-over cable.
You need straight through.
You should have an active connection led on the NIC when the cable is
pluged into the router.
You should have an active connection led on the router as well.
You need to reset the NIC if all the above is correct.
1.<at a command prompt type "ipconfig /release" and then Enter without
the quotes>
2.<followed by "ipconfig /renew" and then Enter without the quotes>
3.<followed by "ipocnfig /all" and then Enter without the quotes>
A list with your IP will appear.
Your Gateway is your routers IP.
You need to enter this when connecting to the router.

If the above does not work, you may need to remove the AOL proprietary
NIC driver/s in the properties of the NIC.

Have fun.

 

[John]

Thanks Trooper but as I said, when I tried ipconfig /release and ipconfig
/renew, I got the following error message:

*An error occurred while renewing interface Local Area Connection 4: an
operation was attempted on something that is not a socket*

If the above does not work, you may need to remove the AOL proprietary
NIC driver/s in the properties of the NIC.

The NIC was only installed yesterday after I got rid of all AOL stuff. She
was only on AOL dialup before that and her PC didn't have a NIC in during
her period with AOL.

Any other ideas mate?

John.

 

[Guest]

Go to Broadbandbuyers forum netgear as they have the support the old netgear
forum used to offer.