Cant get my new email acount to work??

D

Dave Castling

I have set up a new email address but when testing it comes back with the
following error message? can anyone help?

account "pop.ntlworld.com" server smtp.ntlworld.com
protocol smtp, server response 421
aamtaout02-winn.ispmail.ntl.com connection refused from 85.211.226.161) port
25
secure SSL. No, server error 421, error number 0x800ccc67

Cheers, Dave
 
G

Gary VanderMolen

The error message indicates you are connecting from a connection
owned by Gotadsl.co.uk, which is not the same outfit as NTL.
In general, you are not allowed to make a port 25 connection to a
server that is on a different network. For more on this policy, see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

The workaround is to substitute your ISP's SMTP server.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top