cant send mail

P

punch

An unknown error has occurred. Subject 'Re: Looking for more information
about William Austin', Account: 'mail.tesco.net', Server: 'mail.tesco.net',
Protocol: SMTP, Server Response: '421 aamtaout04-winn.ispmail.ntl.com
connection refused from [90.197.240.39]', Port: 25, Secure(SSL): No, Server
Error: 421, Error Number: 0x800CCC67

Any ideas ?????
 
G

Gary VanderMolen

The error message indicates you are connection from a Sky.com
connection (IP 90.197.240.39). As a general rule, the owner of
the SMTP server must be the same as the one providing your Internet
connection at that moment. For more on this see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

The available workarounds are as follows:

1. Use webmail for sending (via your browser).
2. Ask your mail provider, Tesco, if they have a port other than '25' for SMTP.
3. Substitute the SMTP server belonging to your connection from Sky.
4. Is this a laptop? If you frequently send from multiple locations, get a
free Gmail account, configure it for POP access, and use it for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.
A similar thing can be done with a free Hotmail/Live.com account.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads


Top