Can't enable services with MSConfig after installing SP3

G

Gis Bun

Manually installing Win XP SP3. So I used MSConfig to do a clean boot.
Install SP3 [no errors]. Reboot. Let the system finish off it's stuff. Open
MSConfig and re-enable everything. Reboot.

Some services do not start up. They don't even show up in MSConfig but are
listed in the Services applet. In MSConfig, if you go back to the "normal"
settings and reboot, the services are still disabled and MSConfig is still in
selective mode. In the Services applet, you can't start them.

Of note that most services do start up but a few didn't. In this one the
anti-virus [Avast managed] did not. Can't even uninstall. Gives me an error.

Did a system restore to get back to where I was. Not even sure uninstalling
SP3 would of helped.

I've seen this happen once before with SP3 and MSConfig. In that case, it
wasn't the anti-virus that didn't load.
 
P

Pegasus \(MVP\)

Gis Bun said:
Manually installing Win XP SP3. So I used MSConfig to do a clean boot.
Install SP3 [no errors]. Reboot. Let the system finish off it's [its?]
stuff. Open
MSConfig and re-enable everything. Reboot.

Some services do not start up. They don't even show up in MSConfig but are
listed in the Services applet. In MSConfig, if you go back to the "normal"
settings and reboot, the services are still disabled and MSConfig is still
in
selective mode. In the Services applet, you can't start them.

Of note that most services do start up but a few didn't. In this one the
anti-virus [Avast managed] did not. Can't even uninstall. Gives me an
error.

Did a system restore to get back to where I was. Not even sure
uninstalling
SP3 would of [have?] helped.

I've seen this happen once before with SP3 and MSConfig. In that case, it
wasn't the anti-virus that didn't load.

You need to be a little more specific. You write, for example:
- "Some services do not start up". Which ones?
- "Some services do not start up" and "you can't start them" but you
never tell us what happens when you do attempt to start them.
- "It wasn't the anti-virus that didn't load." If it wasn't, what was it?
 
G

Gerry

Gis

You're probably misusing Mscofig, which is intended for use as a
troubleshooting tool.

You would normally configure a Sevice by selecting Start, Control
Panel, Administrative Tools, Services and right clicking on the Service
to changethe StartUp type.

You can also use Autoruns to manage what loads when the computer is
booted.

A safer way than msconfig to disable / remove unwanted start up items is
to use Autoruns.
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

With Autoruns you can uncheck an item, which disables it from starting,
or you can can right click an item and then delete it. If you uncheck
you can recheck to re-enable the item. It is a much safer approach than
editing the Registry. Another useful feature of the programme is that
you can right click an item and select Search Online to get information
about the item selected.

Why are you tinkering with StartUp items? You can mess things up if you
fail to take dependencies into account. Using Msconfig leaves you
unaware of dependencies.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Gis Bun

For all, see http://support.microsoft.com/kb/310353 [parts 2.2, 2.3 and 2.4
are required]

Using MsConfig *NOT* to permanently stop services but to disable not needed
services during the SP3 install. This normally reduces any chance of
conflicts.

I have installed SP3 on probably over 50 systems with not 1 issue except this.

By disabling all non-MS services, there should be no conflicts.

Others have recommended this method as well.
 
G

Gis Bun

Which don't start up? All the Avast anti-virus services.

The Start button in services.msc is grayed out for those that can't start.

Safe mode doesn't help.

MSConfig tells me I can't start the services because I'm not an
administrator of the PC but I am. But even logged in as a domain
administrator doesn't help.

Pegasus (MVP) said:
Gis Bun said:
Manually installing Win XP SP3. So I used MSConfig to do a clean boot.
Install SP3 [no errors]. Reboot. Let the system finish off it's [its?]
stuff. Open
MSConfig and re-enable everything. Reboot.

Some services do not start up. They don't even show up in MSConfig but are
listed in the Services applet. In MSConfig, if you go back to the "normal"
settings and reboot, the services are still disabled and MSConfig is still
in
selective mode. In the Services applet, you can't start them.

Of note that most services do start up but a few didn't. In this one the
anti-virus [Avast managed] did not. Can't even uninstall. Gives me an
error.

Did a system restore to get back to where I was. Not even sure
uninstalling
SP3 would of [have?] helped.

I've seen this happen once before with SP3 and MSConfig. In that case, it
wasn't the anti-virus that didn't load.

You need to be a little more specific. You write, for example:
- "Some services do not start up". Which ones?
- "Some services do not start up" and "you can't start them" but you
never tell us what happens when you do attempt to start them.
- "It wasn't the anti-virus that didn't load." If it wasn't, what was it?
 
G

Gerry

Gis Bun

If your computer is not starting normally, or if you receive errors when
you start your computer that you cannot identify, you could consider
performing a "clean boot." This operation starts the computer by using a
minimal set of drivers and startup programs. This can help you
troubleshoot the problem.
Quote from: http://support.microsoft.com/kb/310353

The process is to determine which start up item is causing the error.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Gis said:
For all, see http://support.microsoft.com/kb/310353 [parts 2.2, 2.3
and 2.4 are required]

Using MsConfig *NOT* to permanently stop services but to disable not
needed services during the SP3 install. This normally reduces any
chance of conflicts.

I have installed SP3 on probably over 50 systems with not 1 issue
except this.

By disabling all non-MS services, there should be no conflicts.

Others have recommended this method as well.


Gis Bun said:
Manually installing Win XP SP3. So I used MSConfig to do a clean
boot. Install SP3 [no errors]. Reboot. Let the system finish off
it's stuff. Open MSConfig and re-enable everything. Reboot.

Some services do not start up. They don't even show up in MSConfig
but are listed in the Services applet. In MSConfig, if you go back
to the "normal" settings and reboot, the services are still disabled
and MSConfig is still in selective mode. In the Services applet, you
can't start them.

Of note that most services do start up but a few didn't. In this one
the anti-virus [Avast managed] did not. Can't even uninstall. Gives
me an error.

Did a system restore to get back to where I was. Not even sure
uninstalling SP3 would of helped.

I've seen this happen once before with SP3 and MSConfig. In that
case, it wasn't the anti-virus that didn't load.
 

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