Can't download anything from internet with Vista, please help

[Albie_D]

I recently installed Comcast internet service on my computer,however,
everything works perfectly except I can't download anything from the
internet, I can get on the internet and surf but when i try to download
anything, Internet Explorer just disappears as though i never logged on to
it, i tried turning my firewall off and then downloading but it does not
sovle the problem, someone please help me.


thank You

AL

 

[Guest]

I recently installed Comcast internet service on my computer,however,
everything works perfectly except I can't download anything from the
internet, I can get on the internet and surf but when i try to download
anything, Internet Explorer just disappears as though i never logged on to
it, i tried turning my firewall off and then downloading but it does not
sovle the problem, someone please help me.


thank You

AL

You can't download what from the internet, using what program?

If it's mail, using the Windows Mail program, see if this helps:

<http://help.comcast.net/content/faq...l-for-Vista-to-use-port-587-for-sending-email>

Otherwise, read this:

http://support.microsoft.com/kb/555375

 

[Gary VanderMolen]

This newsgroup is for support of the Windows Mail email program.
Your issue is with Internet Explorer, a different program. Try the
following newsgroup:
microsoft.public.internetexplorer.general

or
http://www.microsoft.com/windows/products/winfamily/ie/iefaq.mspx

 

[Frank Saunders MS-MVP IE,OE/WM]

I recently installed Comcast internet service on my computer,however,
everything works perfectly except I can't download anything from the
internet, I can get on the internet and surf but when i try to download
anything, Internet Explorer just disappears as though i never logged on to
it, i tried turning my firewall off and then downloading but it does not
sovle the problem, someone please help me.

I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

If you want better answers for IE7 questions please see:

In a newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general