Can't delete 2 files

M

Mary

I have a folder I am trying to delete but there are 2 files that will
not delete.

1 is 1KB and the other shows as zero KB.

If I right click on them I don't even get the option to delete,
rename, cut, copy etc. If I hit the delete key nothing happens

It's like Explorer thinks they're not there but still shows them.

If I try to delete the folder they're in I get a strange message
saying the folder contains items whose name is too long for the
recycle bin - do I want to delete it permanently.

If I say yes I then get told access is denied, make sure the disk is
not full or they are write protected etc.

I can't check if they are write protected as I don't have the
Properties option when I right-click on them.

HELP......
 
M

Malke

Mary said:
I have a folder I am trying to delete but there are 2 files that will
not delete.

1 is 1KB and the other shows as zero KB.

If I right click on them I don't even get the option to delete,
rename, cut, copy etc. If I hit the delete key nothing happens

It's like Explorer thinks they're not there but still shows them.

If I try to delete the folder they're in I get a strange message
saying the folder contains items whose name is too long for the
recycle bin - do I want to delete it permanently.

If I say yes I then get told access is denied, make sure the disk is
not full or they are write protected etc.

I can't check if they are write protected as I don't have the
Properties option when I right-click on them.

What are the names of the folder and the two files? What is the location
(ex. C:\Program Files\name-of-folder)?

1. What is the virus/malware status of the machine? If you think it is
clean, how did you determine this? Be sure:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

2. If the machine is clean, see these links:
http://aumha.org/a/stubborn.php
http://www.petri.co.il/delete_undeletable_files.htm
http://www.dougknox.com/xp/tips/xp_undeletable_file.htm - Pocket KillBox
http://www.bleepingcomputer.com/files/killbox.php

Malke
 
G

Guest

Mary said:
I have a folder I am trying to delete but there are 2 files that will
not delete.

1 is 1KB and the other shows as zero KB.

If I right click on them I don't even get the option to delete,
rename, cut, copy etc. If I hit the delete key nothing happens

It's like Explorer thinks they're not there but still shows them.

If I try to delete the folder they're in I get a strange message
saying the folder contains items whose name is too long for the
recycle bin - do I want to delete it permanently.

If I say yes I then get told access is denied, make sure the disk is
not full or they are write protected etc.

I can't check if they are write protected as I don't have the
Properties option when I right-click on them.

HELP......
Hello, This free utility may be of some use.
http://ccollomb.free.fr/unlocker/
Works for me about 98% of the time.
take care.
beamish.
 
J

jerry.saldana

try unlocker
Unlocker description Download
Unlocker is an Windows Explorer extension allowing you with a simple
right-click on a file or folder to get rid of error message such as
error deleting file or folder, cannot delete folder: it's being used by
another person or program.
http://www.softpedia.com/get/System/System-Miscellaneous/Unlocker.shtml

Helps delete locked files with error messages like:

- Cannot delete file: Access is denied
- There has been a sharing violation.
- The source or destination file may be in use.
- The file is in use by another program or user.
- Make sure the disk is not full or write-protected and that the file
is not currently in use.
 

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