Can't create new profile - stumped...

[AlexT]

Folks

Pretty strange thing happening... Just installed Outlook 2007 and
created a new mail profile using the mail control panel. Everything
worked as usual (enter server address, check account exists) but
whenever launching Outlook I get this message

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. You must connect to Microsoft
Exchange with the current profile before you can synchronize your
folders with your offline folder file.

I have tried to trash the profile and recreate it from scratch to no
avail (same message). What gives ?

Any info / pointer welcome

Best regards

-alexT

 

[Brian Tillman]

Pretty strange thing happening... Just installed Outlook 2007 and
created a new mail profile using the mail control panel. Everything
worked as usual (enter server address, check account exists) but
whenever launching Outlook I get this message

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. You must connect to Microsoft
Exchange with the current profile before you can synchronize your
folders with your offline folder file.

Do you have an OST that Outlook may be finding? Are you defining an
Exchange account in the mail profile?

 

[AlexT]

Do you have an OST that Outlook may be finding? Are you defining an
Exchange account in the mail profile?

Yes and yes

Again everything seems to work just as expected. The account resolves
on the server just fine. Problem appears once launching Outlook...

 

[Brian Tillman]

Again everything seems to work just as expected. The account resolves
on the server just fine. Problem appears once launching Outlook...

Try deleting the existing OST and allowing Outlook to recreate it.

 

[AlexT]

Try deleting the existing OST and allowing Outlook to recreate it.

Tried it - still same problem (

Regards

--alexT