Can't connect using Remote Desktop

[Phil]

I am having a problem connecting to my home computer from my laptop
using remote desktop. I have a Linksys wireless router with the
desktop connected to the router and the laptop connected wirelessly. I
can connect to my desktop from the laptop using the IP address that
the router assigns, namely 192.168.1.100. However, I can't connect
when I use the IP address assigned to me by my internet provider,
Bresnan.

I am new to this and would appreciate any help.

 

[Sooner Al [MVP]]

When calling from a remote location you need to a) forward/open TCP Port
3389 in the Linksys router to the private LAN IP of the home computer and b)
call using the public IP address.

If your calling from a PC on the same LAN then many times using the
loopback, ie. calling the public IP of the router, will not work.

http://theillustratednetwork.mvps.org/RemoteDesktop/TroubleshootingDiagrams/Basic.html

General help...

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html

--

Al Jarvi (MS-MVP Windows - Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375

 

[Phil]

When calling from a remote location you need to a) forward/open TCP Port
3389 in the Linksys router to the private LAN IP of the home computer and b)
call using the public IP address.

If your calling from a PC on the same LAN then many times using the
loopback, ie. calling the public IP of the router, will not work.

http://theillustratednetwork.mvps.org/RemoteDesktop/TroubleshootingDi...

General help...

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetu...

--

Al Jarvi (MS-MVP Windows - Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program -http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a questionhttp://support.microsoft.com/KB/555375

Thanks for the help. How do I forward/open TCP Port
3389 in the Linksys router to the private LAN IP of the home computer?

 

[Sooner Al [MVP]]

That depends on what model Linksys router you have. Ignore references to UDP
Port 3389 and only use TCP Port 3389...

http://www.portforward.com/english/...arding/Remote_Desktop/Remote_Desktopindex.htm

--

Al Jarvi (MS-MVP Windows - Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375