Can't close old folder sets (PST's) in Outlook 2000 Folder List

[Guest]

I have old folders that show up in the Folder List. These are no longer
linked to their respective PST files. I have tried right clicking to
close...receive this error message: "The set of folders could not be
opened...could not be found". How do I get rid of them? I have even tried
uninstalling and reinstalling Outlook 2000. No Luck.

TIA

 

[neo [mvp outlook]]

You will have to go with the registry edit section...



To remove extra PST(s) from the folder list:

Outlook 97 or Outlook 98/2000 (Corporate Mode)
- On the Tools menu, click Services.
- Highlight Personal Folders service you want to
remove and click "Remove".

Note: Standalone users require 1 Personal Folders Service. Those connecting
to an Exchange server normally do not use a Personal Folders file when mail
is kept on the server.


Outlook 98/2000 (IMO [Internet Mail Only] Mode)
- On the View menu, click Folder List.
- Right click on the root folder of a folder list.
- Right click on the root of the extra set of Personal Folders
and choose "Disconnect" or "Close".



For the most stuborn of PSTs that will not remove from the folder list.

IMPORTANT: The following information contains information about editing the
registry. Before you edit the registry, you should first make a backup copy
of the registry files (System.dat and User.dat). Both are hidden files in
the Windows folder.

- Start RegEdit (Win9x/NT) or RegEdt32 (NT).
- Navigate to:
* Win9x users
HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging
Subsystem\Profiles\<your profile name>
* WinNT users
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
Messaging Subsystem\Profiles\<your profile name>
- Look in the tree under that point (it should be full of keys with long
hexidecimal value names) and look for a section that references the PST file
you want off of your folder tree. Export that section (for safety) and then
delete it.