Cant click on custom level tab under internet security

[Guest]

I need to enable my active x settings and the custom level tab where you
change the security level for the internet is grayed out, I cant click on it
what do I do

 

[Ramesh, MS-MVP]

"Sites" button and "Custom Level" slider are grayed out in Internet
Options - Security tab?:
http://windowsxp.mvps.org/ie/flags.htm

Follow-up with malware checkup (just in case). Run these cleaners:

1. Ad-Aware
http://www.lavasoftusa.com

2. SpyBot S&D
http://www.safer-networking.org

3. CWShredder
http://www.intermute.com/spysubtract/cwshredder_download.html

Update 1 & 2 before running a scan.

Clean-up Windows Startup:
http://windowsxp.mvps.org/startup.htm

Then, run a full system virus scan with fully updated definitions. Try Trend
Micro's Sysclean package (free), it's capable of eliminating keyloggers,
trojans etc.

Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html