Donald said:
I have a cannon MV550i and had the same problem as you
until I changed the aspect ratio (under
tools/options/advanced in MM2) from 16:9 to 4:3 this
fixes the problem
I too have this camera. It is irrelivant what settings your project are set
at. When using the capture mode, MM2 captures what it is given..no more than
that. How you choose to use that data is another issue all together.
I have just done a test capture, just in case, and it works perfectly in
either 16:9 (on tape) or 4:3 (on tape) and with MM2 set in both 16:9 and
4:3.
May I suggest to both of you that if changing the aspect ratio makes the
difference between being able to capture or not, then you both have a
fundamental flaw in your installation of MM2. Exactly what it is, I don't
know, but I think I would consider removing the program, cleaning the
registry and then reinstall MM2.
All the best.....
