Can't cancel print job

D

Don Culp

Occasionally I have a print job that fails to print. When this happens I
open "Printers and faxes", right click on the offending print job and then
click cancel. This generally solves the problem. However, sometimes the
status shows "Deleting - Printing" but the printing never deletes. If I
repeat this procedure the result is unchanged. Then other print jobs back up
behind the one that won't print. If I click "Cancel all documents" then all
documents are deleted except the offending job. The only solution that I
have found is to reboot.

Other:

1. This is a local printer.

2. If I try to put the computer into standby, I get the message, "The
service 'Print Spooler' is preventing the machine from entering standby. Try
stopping this service and try again.")

Win XP, SP2

Thanks,
Don Culp
 
D

David H. Lipman

From: "Don Culp" <[email protected]>

| Occasionally I have a print job that fails to print. When this happens I
| open "Printers and faxes", right click on the offending print job and then
| click cancel. This generally solves the problem. However, sometimes the
| status shows "Deleting - Printing" but the printing never deletes. If I
| repeat this procedure the result is unchanged. Then other print jobs back up
| behind the one that won't print. If I click "Cancel all documents" then all
| documents are deleted except the offending job. The only solution that I
| have found is to reboot.

| Other:

| 1. This is a local printer.

| 2. If I try to put the computer into standby, I get the message, "The
| service 'Print Spooler' is preventing the machine from entering standby. Try
| stopping this service and try again.")

| Win XP, SP2

| Thanks,
| Don Culp


In a command prompt type;

net stop spooler

wait until it stops and then type;

net start spooler

Then close the Commad Prompt.
 
L

LVTravel

Don Culp said:
Occasionally I have a print job that fails to print. When this happens I
open "Printers and faxes", right click on the offending print job and then
click cancel. This generally solves the problem. However, sometimes the
status shows "Deleting - Printing" but the printing never deletes. If I
repeat this procedure the result is unchanged. Then other print jobs back
up behind the one that won't print. If I click "Cancel all documents" then
all documents are deleted except the offending job. The only solution that
I have found is to reboot.

Other:

1. This is a local printer.

2. If I try to put the computer into standby, I get the message, "The
service 'Print Spooler' is preventing the machine from entering standby.
Try stopping this service and try again.")

Win XP, SP2

Thanks,
Don Culp

Don the following lines of code for a batch file should dump any stuck print
jobs. It was posted on one of these newsgroups and I have found it very
useful.

@echo off
echo.
echo Purging the print queue . . .
net stop Spooler
echo Deleting all print jobs . . .
ping localhost -n 4 > nul
del /q %SystemRoot%\system32\spool\printers\*.*
net start Spooler
echo Done!
ping localhost -n 4 > nul


Copy and paste the lines of code into notepad, save and change the extension
to .bat and place it in a location you can later find. Create a shortcut to
the batch file and place it on your desktop. When you have a stuck print
job, double click on your icon on the desktop.
 
B

Bill Sharpe

Don said:
Occasionally I have a print job that fails to print. When this happens I
open "Printers and faxes", right click on the offending print job and then
click cancel. This generally solves the problem. However, sometimes the
status shows "Deleting - Printing" but the printing never deletes. If I
repeat this procedure the result is unchanged. Then other print jobs back up
behind the one that won't print. If I click "Cancel all documents" then all
documents are deleted except the offending job. The only solution that I
have found is to reboot.

Other:

1. This is a local printer.

2. If I try to put the computer into standby, I get the message, "The
service 'Print Spooler' is preventing the machine from entering standby. Try
stopping this service and try again.")

Win XP, SP2

Thanks,
Don Culp
Some newer printers have a "cancel" button on their front panels. HP,
for one, suggests using this method for my HP 5610.

I've also had success with the batch file recommended by others on my
previous printer.

Bill
 

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