Hi there
First windows only comes with IE, however you could have netscape or AOL
bundled on your computer from the OEM, you can try these step with IE to see
if it resolves your problem
IE Clean Sweep
Click on “start†click “control panel†click “network and internet
connectionsâ€
click “internet optionsâ€
Under the “general†tab click "use blank"
Click “delete cookies†click “okâ€
Click “delete files†(check "delete all offline content") click “okâ€
Click “settings†click “view objects†press "CTRL+A" then press DEL
Close “Downloaded program files†window
Click “ok†in the “settings†window
Click on the “security†tab if it is not set to medium click “default levelâ€
Click the “privacy†tab if it is not set to medium click on “default levelâ€
Click on the “content†tab click on “clear ssl state†click “ok†on the
message
that appears
Click on “auto complete†click “clear forms†then click “ok†click “clear
passwords†click “ok†click "ok" on the auto complete window
And go to the "advanced" tab click “restore defaults†then uncheck enable
third
party browser extensions†click apply "ok"
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