Can't Add printer/scanner

[Guest]

Trying to add HP printer/scanner, but process won't go beyond print spooler.
I tried to shut off and restart the spooler but received error code 1053. I
downloaded the Windows patch to fix that, but it still doesn't work (I can't
shut off and restart the spooler).
The folks at HP say that if I can restart the spooler, that should enable me
to install the printer/scanner, but I can't restart it.
Should I give up on the HP model and buy a different model, or is there
something I can do shut off the darn print spooler?

 

[bojimbo26]

Trying to add HP printer/scanner, but process won't go beyond print spooler.
I tried to shut off and restart the spooler but received error code 1053. I
downloaded the Windows patch to fix that, but it still doesn't work (I can't
shut off and restart the spooler).
The folks at HP say that if I can restart the spooler, that should enable me
to install the printer/scanner, but I can't restart it.
Should I give up on the HP model and buy a different model, or is there
something I can do shut off the darn print spoole

http://technet2.microsoft.com/Windo...3915-421d-b5c1-d5aaf8b9523f1033.mspx?mfr=true

To start and stop the print spooler
1.
Open Computer Management.

2.
In the console tree, click Services.

Where?

• Computer Management/Services and Applications/Services


3.
In the details pane, double-click Print Spooler.

4.
Do one of the following depending on the task you want to do:

Click Stop to stop the service.

Click Start to start the service.


Notes

• To open Computer Management, click Start, click Control Panel,
double-click Administrative Tools, and then double-click Computer
Management.