Can't access work machine remotely from home

F

fig000

Hi,

I've been accessing machines at work remotely for over two years. A
few weeks ago I found that I couldn't access them from my home machine.
Here are the circumstances:

1. I can still connect to work using VPN
2. Once the VPN connection completes successfully I open a remote
desktop session and type in my machine name.
3. The little "tab" with my machine name comes down and it sort of
"churns" for a while. Nothing happens for about 2 or 3 minutes.
4. Finally a message box comes up telling me that it couldn't
connect, possibly due to a network error.

At work we tried the following:
1. Someone VPNed in from a machine at work. They were able to
succesfully remote to my machne from that machine
2. We were able to remote to my machine from at least two of my
colleague's machines.

The techs at work figure this is due to something installed recently
on my home machine. I'm not sure what this might be. I disabled the
firewall just to see what would happen and it didn't work. I turned the
firewall back on and set up desktop remoting as an exception. That
didn't work either.

I'm not sure what to try next. Any help would be appreciated.

Fig
 
R

Robert L [MS-MVP]

It could be the MTU issue. these link may help,

VPN slow issues In a case you may need to modify the MTU size and wonder how to determine the optimal MTU for your system. ... www.howtonetworking.com/VPN/mtu4.htm ...
www.chicagotech.net/vpnslow.htm


VPN connection is disconnected after serveral minutes VPN drops the connection. VPN is very slow. To change the MTU Settings, select the the following ... How to modify the MTU Settings for VPN Connections ... ...
www.chicagotech.net/VPN/vpn3minutes.htm


Can't access RDC over VPN I would check the MTU first. Or check this link: vpn drop connection ... Then he can use RDC over VPN. Related Topics. How to change MTU ... ...
www.chicagotech.net/Q&A/vpn47.htm


vpn drop connection You can copy a small file between two offices but it may drop the VPN connection when ... Resolution: modify the MTU. Related Topics. How to modify the MTU ...
www.chicagotech.net/vpnissues/vpndorp1.htm



Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Hi,

I've been accessing machines at work remotely for over two years. A
few weeks ago I found that I couldn't access them from my home machine.
Here are the circumstances:

1. I can still connect to work using VPN
2. Once the VPN connection completes successfully I open a remote
desktop session and type in my machine name.
3. The little "tab" with my machine name comes down and it sort of
"churns" for a while. Nothing happens for about 2 or 3 minutes.
4. Finally a message box comes up telling me that it couldn't
connect, possibly due to a network error.

At work we tried the following:
1. Someone VPNed in from a machine at work. They were able to
succesfully remote to my machne from that machine
2. We were able to remote to my machine from at least two of my
colleague's machines.

The techs at work figure this is due to something installed recently
on my home machine. I'm not sure what this might be. I disabled the
firewall just to see what would happen and it didn't work. I turned the
firewall back on and set up desktop remoting as an exception. That
didn't work either.

I'm not sure what to try next. Any help would be appreciated.

Fig
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top