Can't access Windows Update from IE.

[Guest]

Hello,

I'm having a serious problem. I can no longer access the Windows Update
site from IE (Windows XP). When I try to load it, IE simply comes up with a
blank page that says, "Done" at the bottom. I *think* that this began when I
started to load Firefox onto my computer, but I can't be certain, and in
either case, I have uninstalled FF. It has been months since I have had
access to the site. I've set my security settings to the lowest possible
settings, to try and help it access, but to no avail. I've cleared cookies,
history, and temporary files, all, again, without success. I've made sure
that IE was my default browser. Nothing.

Does anyone have any ideas on what I can do to fix this serious problem?

Thank you.

 

[beb]

Try following these instructions. http://support.microsoft.com/kb/818018/

 

[Frank Saunders, MS-MVP OE]

Hello,

I'm having a serious problem. I can no longer access the Windows
Update site from IE (Windows XP). When I try to load it, IE simply
comes up with a blank page that says, "Done" at the bottom. I
*think* that this began when I started to load Firefox onto my
computer, but I can't be certain, and in either case, I have
uninstalled FF. It has been months since I have had access to the
site. I've set my security settings to the lowest possible settings,
to try and help it access, but to no avail. I've cleared cookies,
history, and temporary files, all, again, without success. I've made
sure that IE was my default browser. Nothing.

Does anyone have any ideas on what I can do to fix this serious
problem?

Thank you.

From http://www.fjsmjs.com/OE/nolinks.htm

1. Click Start, and then click Run.

2. In the Open box, type:

regsvr32 urlmon.dll

3. Click OK, and then click OK again when you receive the following message:

DllRegisterServer in urlmon.dll succeeded.


4. If that doesn't fix it, see this article:

http://inetexplorer.mvps.org/answers/26.html

5. If you are using WinXP try this:
http://www.mvps.org/sramesh2k/reg/IE_Default_Browser.reg

6. See Internet Explorer 6.0 Service Pack 1 may display a blank Web page
after you select Auto-Select encoding
http://support.microsoft.com/kb/870863

You can also try this:

Go to Start/run, and type SFC (msconfig for WinXP).
Choose 'Extract One File From Installation Disk' ("Expand File" for WinXP).
Type oleaut32.dll, not worrying about its location. Then, click Start.

Next to 'Restore From', type in or browse for the file's location, which is
probably in the Win98 (i386 for WinXP) folder of your installation CD-ROM
(typically D:\Win98), or in your Windows\Options\Cabs (Windows\i386 for
WinXP) folder, as the case may be.

Then, next to 'Save File In', enter C:\Windows\System (C:\Windows\System32
for WinXP), and click OK. System File Checker (or msconfig) looks for the
file, saves it as you requested, and then tells you that 'the file has been
successfully extracted'.

You may need to reboot.