Cannot upgrade from 98SE to XP Pro

[Kevin Meek]

Every time I do this I get "PROCESS1_INITIALIZATION_FAILED" with an error
code 0x0000006B (0xC000000D, 0x00000002, 0x00000000, 0x00000000).

My system is pretty vanilla now (I only have a video card, and a NIC in for
DSL connection, that's it). I don't get any problems listed when I select
the default 'Show me if there is a problem' reports. And if I get a full XP
advisor output it says MTS and P2P won't work afterwards. Which is fine
with me as it doesn't work now, I just can't delete it from the Add/Remove
program.

So can anybody help me and tell me why its not working and what I can do
about it?

Thanks,
Kevin

 

[Carey Frisch [MVP]]

TROUBLESHOOTING STOP ERROR MESSAGES
http://aumha.org/win5/kbestop.php

[Courtesy of James A. Eshelman, MS-MVP]

Troubleshooting Stop Errors
http://www2.cajun.net/~theriots/blk/win_xp_stop.htm

[Courtesy of Kelly Theriot, MS-MVP]

Troubleshoot Windows XP Professional
http://www.microsoft.com/windowsxp/pro/using/howto/gettingstarted/guide/troubleshoot.asp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------------------------


| Every time I do this I get "PROCESS1_INITIALIZATION_FAILED" with an error
| code 0x0000006B (0xC000000D, 0x00000002, 0x00000000, 0x00000000).
|
| My system is pretty vanilla now (I only have a video card, and a NIC in for
| DSL connection, that's it). I don't get any problems listed when I select
| the default 'Show me if there is a problem' reports. And if I get a full XP
| advisor output it says MTS and P2P won't work afterwards. Which is fine
| with me as it doesn't work now, I just can't delete it from the Add/Remove
| program.
|
| So can anybody help me and tell me why its not working and what I can do
| about it?
|
| Thanks,
| Kevin
|
|

 

[S Vijay [MSFT]]

Hi Kevin,

The errors "PROCESS1_INITIALIZATION_FAILED" and " error code 0x0000006B
(0xC000000D, 0x00000002, 0x00000000, 0x00000000) " occurs while upgrading
to Windows XP, if Roxio GoBack program is installed in your system.

To resolve the above issue, access the KB article given below:

http://support.microsoft.com/default.aspx?scid=kb;en-us;330134&Product=winxp

Regards,

S.Vijay

This posting is provided "AS IS" with no warranties, and confers no rights

 

[Kevin Meek]

S. Vijay
Thanks for the reply. Unfortuneately I have not added GoBack to my system.
I did have Norton Systemworks 2003 on this machine at one time but I
uninstalled it a while ago in preparation to upgrade to XP Pro.

Just in case something in screwy I have deleted all references to GoBack
(none there anyways), Norton, CleanSweep, Symantec and SystemWorks off this
HD and Registry.

Thanks for the idea though,

Kevin

 

[S Vijay [MSFT]]

Hi Kevin,

From your reply, it seems that you have not installed Roxio Goback or
Norton System Works in your system.

To troubleshoot the issue further, make sure that any new hardware or
software is properly installed.

You should disable any new hardware or software to see if these are the
source of the problem.

NOTE: You may have to press F8 to start in Safe mode.

Disable any BIOS memory options like caching or shadowing.

If the problem still persists, then the problem might be due to a damaged
files system or partition. To resolve this issue follow the steps given
below:

1. Boot to the recovery console (you will notice that there is no prompt to
choose the operating system or for an administrator's password, just a C:
prompt)

2. Run a chkdsk /r.

I hope the above information helps you resolve the issue.

S.Vijay

This posting is provided "AS IS" with no warranties, and confers no rights