Cannot uninstall antivirus, cannot download attachments

[Guest]

I am unable to uninstall AVG free, and I am unable to download attachments
from Windows Mail. I created a recovery point before I installed Vista, is
there a way to get back to that? Any help would be greatly appreciated.

 

[Lang Murphy]

You created a recovery "point" -before- you installed Vista?

Lang

 

[Malke]

You created a recovery "point" -before- you installed Vista?

Lang

It sounds like the OP upgraded to Vista on an infected machine or didn't
uninstall his antivirus and other security software before trying the
upgrade. There is no way for us to tell with so little information.

To the OP: See this link for restoring your computer back to XP:

Restore a computer to a previous Windows installation after you install
Windows Vista - http://support.microsoft.com/kb/927522/en-us

If the information is not applicable to you, back up your data and do a
clean install of Vista.


Malke

 

[Guest]

Thank you for your help.

It sounds like the OP upgraded to Vista on an infected machine or didn't
uninstall his antivirus and other security software before trying the
upgrade. There is no way for us to tell with so little information.

To the OP: See this link for restoring your computer back to XP:

Restore a computer to a previous Windows installation after you install
Windows Vista - http://support.microsoft.com/kb/927522/en-us

If the information is not applicable to you, back up your data and do a
clean install of Vista.


Malke
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Elephant Boy Computers
www.elephantboycomputers.com
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MS-MVP Windows - Shell/User