Cannot Send or Receive emails

  • Thread starter Thread starter klstigers1
  • Start date Start date
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klstigers1

Please help:

I get this error message when I go to check my email. As soon as I click on
send/receive this message pops up.

The connection to the server has failed. Account: 'pop-server.sc.rr.com',
Server: 'pop-server.sc.rr.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

Contacted RR help, and nothing worked.
Thank you
 
That symptom can be caused by interference from an antivirus
program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail
 
klstigers1 said:
Please help:

I get this error message when I go to check my email. As soon as I click
on
send/receive this message pops up.

The connection to the server has failed. Account: 'pop-server.sc.rr.com',
Server: 'pop-server.sc.rr.com', Protocol: POP3, Port: 110, Secure(SSL):
No,
Socket Error: 10061, Error Number: 0x800CCC0E

Contacted RR help, and nothing worked.
Thank you
Click to expand...
 
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