Cannot send mail

[ekmason]

I recently moved into an apartment belonging to another girl, and after a
week of living here and being able to send email, have suddenly lost the
ability to send mail.

When I try to send mail, I get this message:
The connection to the server has failed. Subject 'Fw: ???', Account:
'mail.livewirenet.com', Server: 'mail.livewirenet.com', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I have already checked and beein using the box that requires me to provide
authentication when I send.

After reading the help threads, I tried to change my smtp server to comcast.
Since that is the ISP here at home, I figured that was the problem. However,
this is the msg I got when I tried to resend the mail in my outbox:
The connection to the server has failed. Subject 'Fw: ???', Account:
'mail.livewirenet.com', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I absolutely must be able to send mail from my Windows Mail account, please
help.

 

[PA Bear [MS MVP]]

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[ekmason]

I'm not sure I understand the point of your post--- I didn't ask my
anti-virus to scan my email, and my problem still exists- I can't send from
my email account when I'm at home, only when the laptop is elsewhere. This is
clearly a server error, but putting comcast in as my outgoing server produces
the error message in my earlier post.
Other suggestions?
Thanks

 

[Gary VanderMolen]

What you experienced is normal. As a general rule, the owner of
the SMTP server must be the same as the one providing your Internet
connection at that moment.
As to why sending also fails when switching to the Comcast SMTP
server is a tougher question. Try this:

1. In Windows Mail go to Tools, Accounts, select the mail.livewirenet.com
account, click Properties, Servers. Change the name of the outgoing (SMTP)
server to smtp.comcast.net. Do not change the incoming server. Also,
make sure that the "My server requires authentication" option is checked.
Click the adjacent "Settings" button. Select "Log on using"
then enter the Comcast username and password. Click OK.

2. Go to the Advanced tab and change the port number for the
outgoing (SMTP) server from 25 to 587. Click OK. Try sending.

 

[PA Bear [MS MVP]]

Did you or did you not disable email scanning?

If you're sending via the livewire.net SMTP server but you're not connected
to the internet via livewire.net, the ISP you're using (e.g., Comcast) is
probably blocking Port 25.

 

[Anne]

I recently moved into an apartment belonging to another girl, and after a
week of living here and being able to send email, have suddenly lost the
ability to send mail.

When I try to send mail, I get this message:
The connection to the server has failed. Subject 'Fw: ???', Account:
'mail.livewirenet.com', Server: 'mail.livewirenet.com', Protocol: SMTP,
Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I have already checked and beein using the box that requires me to provide
authentication when I send.

After reading the help threads, I tried to change my smtp server to
comcast.
Since that is the ISP here at home, I figured that was the problem.
However,
this is the msg I got when I tried to resend the mail in my outbox:
The connection to the server has failed. Subject 'Fw: ???', Account:
'mail.livewirenet.com', Server: 'smtp.comcast.net', Protocol: SMTP, Port:
25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I absolutely must be able to send mail from my Windows Mail account,
please
help.