Cannot send mail using outlook 2002!

[KNVS Praveen via OfficeKB.com]

i have configured outlook for my gmail account,but i have not been able to send any outgoing mail ,though i am able to receive mails .The test feature fails when sending a test message from "Test Account settings" feature.and i am getting the error message "Unable to send test email message.Pleae verify the email address field".I chkd it out but in vain..I would be grateful to anyone who can help me in this regard.

Praveen

 

[Jeff Stephenson [MSFT]]

i have configured outlook for my gmail account,but i have not been able
to send any outgoing mail ,though i am able to receive mails .The test
feature fails when sending a test message from "Test Account settings"
feature.and i am getting the error message "Unable to send test email
message.Pleae verify the email address field".I chkd it out but in
vain..I would be grateful to anyone who can help me in this regard.

What happens when you try to send mail, rather than using the test account
button? You should get a more useful error message from that...

 

[Vanguard]

i have configured outlook for my gmail account,but i have not been
able to send any outgoing mail ,though i am able to receive mails .The
test feature fails when sending a test message from "Test Account
settings" feature.and i am getting the error message "Unable to send
test email message.Pleae verify the email address field".I chkd it out
but in vain..I would be grateful to anyone who can help me in this
regard.

Did you use your FULL e-mail address ([email protected]) as the
username?
Did you enable SSL on the SMTP connection?
Did you configure the SMTP connection to use port 465?
Do you have a firewall enabled? If so, what happens when you disable
it?
Did you enable POP3 access in your Gmail options?

POP3 for Gmail isn't ready for prime time yet. It still has lots of
problems. See http://snipurl.com/cdq0 and http://snipurl.com/cdq4.


Usage note: Apparently officekb.com which you used to post has no
concept that
it should be breaking lines to keep them physically under 76 characters
long. Instead your original post is one really long line (look at its
raw formatin an NNTP client, like Outlook Express). OfficeKB.com looks
to be yet another forum that employs an NNTP gateway that hasn't a clue
regarding RFC standards for NNTP.

 

[KNVS Praveen via OfficeKB.com]

i tried out that n getting the error (0x80004005)"The operaton failed"....

 

[KNVS Praveen via OfficeKB.com]

1.Yes i have used the full email address as the username.
2.Yes enabled SSL on the SMTP connection.
3.Yes configured the SMTP connection to use port 465.
4.No Change or difference found when the firewall was diabled.
5.and finally yes,ofcourse i have enabled the POP3 access in Gmail options.

but still no improvement in the situation...i am able to receive the messages..but however the problem is with sending the messages..

 

[Vanguard]

1.Yes i have used the full email address as the username.
2.Yes enabled SSL on the SMTP connection.
3.Yes configured the SMTP connection to use port 465.
4.No Change or difference found when the firewall was diabled.
5.and finally yes,ofcourse i have enabled the POP3 access in Gmail
options.

but still no improvement in the situation...i am able to receive the
messages..but however the problem is with sending the messages..

Well, could be their SMTP server is down. I stopped using Gmail when I
found it was NOT an POP3-compliant service (although, at the time, I
didn't experience troubles using their SMTP server). Have you tried
deleting the e-mail account and recreating a new one? Can you
successfully use other POP3 and SMTP servers, like the ones provided by
your ISP? Could you post the *complete* error message here (you can
munge out any personal info, like a username)? Enable the
troubleshooting logging and then check if you are even establishing a
session with Gmail's SMTP mail server.

I doubt there is a huge community of Gmail users here. You might try
posting to the Gmail forums
(http://groups-beta.google.com/group/Gmail-Help-Discussion and
http://www.gmailforums.com/). They're more focused on just Gmail. In
the meantime, you can always configure your e-mail account to yank from
their POP3 server and push using your ISP's own SMTP server.

 

[Jeff Stephenson [MSFT]]

i tried out that n getting the error (0x80004005)"The operaton failed"....

See if http://support.microsoft.com/default.aspx?scid=kb;en-us;312354
helps.