Cannot send fax

G

Guest

Hi,

I just bought a USB modem to send/receive fax.
I've installed fax service in XP.

However, I cannot send fax successfully every time.
When it failed, the error is "Line is busy".
Sometimes, the machine even hung up and need reboot.

If I can send fax sometimes, it seems that the setting is OK.
Is it the hardware problem?


Regards,


Johnny
 
G

Guest

Hi, Russ,


Thanks for your reply.
So I need to use another fax software instead of XP fax service?
Is Bitware from Computer Associates OK?


Regards,


Johnny


Russ Valentine said:
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835142

--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi,

I just bought a USB modem to send/receive fax.
I've installed fax service in XP.

However, I cannot send fax successfully every time.
When it failed, the error is "Line is busy".
Sometimes, the machine even hung up and need reboot.

If I can send fax sometimes, it seems that the setting is OK.
Is it the hardware problem?


Regards,


Johnny
 
R

Russ Valentine [MVP-Outlook]

Haven't used it, but most third party fax applications are more tolerant of
modems and drivers than is Windows XP Fax.
--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi, Russ,


Thanks for your reply.
So I need to use another fax software instead of XP fax service?
Is Bitware from Computer Associates OK?


Regards,


Johnny


Russ Valentine said:
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835142

--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi,

I just bought a USB modem to send/receive fax.
I've installed fax service in XP.

However, I cannot send fax successfully every time.
When it failed, the error is "Line is busy".
Sometimes, the machine even hung up and need reboot.

If I can send fax sometimes, it seems that the setting is OK.
Is it the hardware problem?


Regards,


Johnny
 
G

Guest

Hi, Russ,


Can you recommend a fax application
for me to try?

Thanks a lot.


Regards,


Johnny

Russ Valentine said:
Haven't used it, but most third party fax applications are more tolerant of
modems and drivers than is Windows XP Fax.
--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi, Russ,


Thanks for your reply.
So I need to use another fax software instead of XP fax service?
Is Bitware from Computer Associates OK?


Regards,


Johnny


Russ Valentine said:
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835142

--
Russ Valentine
[MVP-Outlook]
Hi,

I just bought a USB modem to send/receive fax.
I've installed fax service in XP.

However, I cannot send fax successfully every time.
When it failed, the error is "Line is busy".
Sometimes, the machine even hung up and need reboot.

If I can send fax sometimes, it seems that the setting is OK.
Is it the hardware problem?


Regards,


Johnny
 
R

Russ Valentine [MVP-Outlook]

No. I haven't used any fax applications other than XP Fax.
--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi, Russ,


Can you recommend a fax application
for me to try?

Thanks a lot.


Regards,


Johnny

Russ Valentine said:
Haven't used it, but most third party fax applications are more tolerant
of
modems and drivers than is Windows XP Fax.
--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi, Russ,


Thanks for your reply.
So I need to use another fax software instead of XP fax service?
Is Bitware from Computer Associates OK?


Regards,


Johnny


:

http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835142

--
Russ Valentine
[MVP-Outlook]
Hi,

I just bought a USB modem to send/receive fax.
I've installed fax service in XP.

However, I cannot send fax successfully every time.
When it failed, the error is "Line is busy".
Sometimes, the machine even hung up and need reboot.

If I can send fax sometimes, it seems that the setting is OK.
Is it the hardware problem?


Regards,


Johnny
 

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