Cannot Resize Internet Windows

[Alex Zhang]

Hello Wil,

Now we have known this issue is related with certain third party software.
In my original post I have mentioned one method "Clean Boot". We could use
the following detailed steps to narrow down this issue further.

1. Click Start, and then click Run.

2. In the Open text box, type MSCONFIG then click OK.

3. On the System Configuration Utility window, click the Startup tab and
click the "Disable All" button to remove the checkmarks from each line in
the list.

4. Then, click the Services tab, add a checkmark to the "Hide All Microsoft
Services" item then click "Disable All".
Note: This disables all third party service items.

5. Click the OK button and restart your computer when you are prompted.

If the issue is resolved, it means the faulty item is among non-Microsoft
services or Startup items. Then you may start more services and utilities
each time, until we can isolate one utility or some utilities. Uninstall
this software.

For more information you may browse the following web site:

Q310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/support/kb/Articles/q310/3/53.asp

In addition, another method is Add/Remove all the software in control
panel, until you could find *that* software.

You know this is a third party issue. We could only do this.

I hope the information proves helpful.

If you have any questions or concerns, please do not hesitate to let me
know.

Thanks and regards,
Alex Zhang
Microsoft Partner Online Support
Get Secure! - www.microsoft.com/security
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--------------------
| Thread-Topic: Cannot Resize Internet Windows
| thread-index: AcQsyNs9eTUpetmjQ26GiiO1fbNn3A==
| X-WN-Post: microsoft.public.windows.inetexplorer.ie6.browser
| From: "=?Utf-8?B?V2lsLkM=?=" <[email protected]>
| References: <[email protected]>
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| Subject: Re: Cannot Resize Internet Windows
| Date: Tue, 27 Apr 2004 19:31:05 -0700
| Lines: 14
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| Path: cpmsftngxa10.phx.gbl
| Xref: cpmsftngxa10.phx.gbl
microsoft.public.windows.inetexplorer.ie6.browser:252957
| NNTP-Posting-Host: tk2msftcmty1.phx.gbl 10.40.1.180
| X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
|
| OK - I (We) have narrowed it down. In safe mode the problem does not
occur. The double-pointed arrow shows up as it should.

So then I tried your second suggestion - Disable third-party browser
extensions.
Rebooted, and GUESS WHAT? - THAT WORKED. Now my double-pointed arrow shows
up again.

So we know that it's a THIRD PARTY EXTENSION, the question is which one?
Probably in the registry there's an entry for each third party extension.
I will have to - probably - disable each one at the time to figure it out.

Alex - What's the best way to do this?

Thank you again - you've been really helpful.

Wil Castillo.

|

 

[Frank Saunders, MS-MVP IE/OE]

OK - I (We) have narrowed it down. In safe mode the problem does not
occur. The double-pointed arrow shows up as it should.

So then I tried your second suggestion - Disable third-party browser
extensions.
Rebooted, and GUESS WHAT? - THAT WORKED. Now my double-pointed arrow
shows up again.

So we know that it's a THIRD PARTY EXTENSION, the question is which
one?
Probably in the registry there's an entry for each third party
extension. I will have to - probably - disable each one at the time
to figure it out.

Alex - What's the best way to do this?

Thank you again - you've been really helpful.

Wil Castillo.

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Alex Zhang]

Hi Frank,

Thank you for your sharing your experience here.

I think it is helpful.

Have a nice day!

Thanks and regards,

Alex Zhang
Microsoft Partner Online Support
Get Secure! - <www.microsoft.com/security>
=====================================================
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--------------------
| Reply-To: "Frank Saunders, MS-MVP IE/OE" <[email protected]>
| From: "Frank Saunders, MS-MVP IE/OE" <[email protected]>
| References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
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| Subject: Re: Cannot Resize Internet Windows
| Date: Wed, 28 Apr 2004 02:56:33 -0500
| Lines: 49
| MIME-Version: 1.0
| Content-Type: text/plain;
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| Message-ID: <#[email protected]>
| Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| NNTP-Posting-Host: vsat-148-64-26-170.c050.t7.mrt.starband.net
148.64.26.170
| Path:
cpmsftngxa10.phx.gbl!TK2MSFTFEED01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12
.phx.gbl
| Xref: cpmsftngxa10.phx.gbl
microsoft.public.windows.inetexplorer.ie6.browser:253014
| X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
|
| | > OK - I (We) have narrowed it down. In safe mode the problem does not
| > occur. The double-pointed arrow shows up as it should.
| >
| > So then I tried your second suggestion - Disable third-party browser
| > extensions.
| > Rebooted, and GUESS WHAT? - THAT WORKED. Now my double-pointed arrow
| > shows up again.
| >
| > So we know that it's a THIRD PARTY EXTENSION, the question is which
| > one?
| > Probably in the registry there's an entry for each third party
| > extension. I will have to - probably - disable each one at the time
| > to figure it out.
| >
| > Alex - What's the best way to do this?
| >
| > Thank you again - you've been really helpful.
| >
| > Wil Castillo.
|
| First eliminate any scumware.
| See
| Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
| http://mvps.org/winhelp2002/unwanted.htm
|
| Note that AdAware and SpyBot S & D will each catch some things the other
| won't. Also, each needs to be updated with the program's update function
| before every use, even when just downloaded. There's also a lot more to
do
| than just those two programs. CWShredder is also available here:
| http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
| **Post your HijackThis log to
| http://forums.spywareinfo.com/ or the Spyware forum at
| http://forum.aumha.org/ for expert analysis, not here.**
| Alternative download pages for Ad-Aware, Spybot, HijackThis and
CWShredder
| may be found on this page:
| http://aumha.org/a/parasite.htm.
| If trying everything at that site does not fix the problem please post
back
| in the same thread.
|
| --
| Frank Saunders, MS-MVP, IE/OE
| Please respond in Newsgroup. Do not send email
| http://www.fjsmjs.com
| Protect your PC
| http://www.microsoft.com/security/protect/
|
|
|

 

[Jack Wang [MSFT]]

Hi

The third party extensions option is used to allow other programs to add
extensions to IE so that they can add their feature to IE. You may check
the following registry keys for the extensions.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browse
r Helper Objects

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Plugins\Extension

If you disable the feature, IE will not use the extensions of other
programs. However, IE should still work fine without them.

Hope this helps!

Sincerely,
Jack Wang, MCSE 2000, MCSA, MCDBA, MCSD
Microsoft Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
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=====================================================

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--------------------
| Thread-Topic: Cannot Resize Internet Windows
| thread-index: AcQxJQqnXxOo9jb+R/ippFTyXLH1eg==
| X-WN-Post: microsoft.public.windows.inetexplorer.ie6.browser
| From: "=?Utf-8?B?V2lsLmM=?=" <[email protected]>
| References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
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<#[email protected]>
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| Subject: Re: Cannot Resize Internet Windows
| Date: Mon, 3 May 2004 08:41:03 -0700
| Lines: 24
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
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| Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| Path: cpmsftngxa10.phx.gbl
| Xref: cpmsftngxa10.phx.gbl
microsoft.public.windows.inetexplorer.ie6.browser:254871
| NNTP-Posting-Host: tk2msftcmty1.phx.gbl 10.40.1.180
| X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
|
| Alex -

Since so far it's working without enabling the third party extensions, I
have not done any thing else with it.

But let me ask you, what are the cons of running without the third party
extensions?
The only thing that is not being displayed or shown - that I can tell - is
an secondary browser bar (kind of like a toolbar) that my ISP (Netzero)
puts in there.
I never used it and don't really need it. They are partners with yahoo so
this browser-bar is very similar to the yahoo assitant bar (so they call
it). And now that I think about it, it may be the culprit to all my
problems.

Netzero automatically puts it in there and you don't have a choice of
whether or not you want to install it.
But running without it is not affecting my web browsing, and as a matter of
fact, it may have made it a little faster.

Anyhow, so if I don't enable the third party extension allowance, what will
I be missing ?

Thanks again for all your help with this.

Take care !!!!!!!!!!!!!!

Wil.






|

 

[Jack Wang [MSFT]]

You are welcome! I'm glad that the information is helpful. If you have any
questions in the future, please don't hesitate to post in the newsgroup.
Have a great day!

Sincerely,
Jack Wang, MCSE 2000, MCSA, MCDBA, MCSD
Microsoft Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Cannot Resize Internet Windows
| thread-index: AcQ5LAQkIUZS5CsbRAyo3hZk7mv0EQ==
| X-WN-Post: microsoft.public.windows.inetexplorer.ie6.browser
| From: "=?Utf-8?B?V2lsLkM=?=" <[email protected]>
| References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
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<#[email protected]>
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| Subject: Re: Cannot Resize Internet Windows
| Date: Thu, 13 May 2004 13:51:08 -0700
| Lines: 6
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| Path: cpmsftngxa10.phx.gbl
| Xref: cpmsftngxa10.phx.gbl
microsoft.public.windows.inetexplorer.ie6.browser:258390
| NNTP-Posting-Host: tk2msftcmty1.phx.gbl 10.40.1.180
| X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
|
| Thanks Jack - I appreciate your help and of course Alex's too.

Take care guys - thank you for being there for us...

Wil Castillo.

|