cannot open links in my e-mail or help section in windows Live Mail

R

Robert Riendeau

Hi gang,
For about a week I haven't been able to open links to websites that my
contacts send me in their E-mails. The only way I can go about it is to
copy the link and paste it in Explorer. Even more peculiar, I have the same
problem when I try to go to the Help section of Windows Live Mail. When it
first started, I was using Windows Mail. I thought that it would solve
itself by switching to Windows Live Mail, but it remained the same. I get
is a message that says "Application not found". What can I do?
 
G

Gary VanderMolen

Is Internet Explorer your default browser? Make sure it has all
of its defaults:
Open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. Click on "Internet
Explorer". If it doesn't respond with "This program has all its defaults"
then fix it by clicking on the option indicated by the first green arrow.
 
G

Gary VanderMolen

I reread your post and did not see a specific cite of my resolution.
There was an unspecific reference to "ensure that all the defaults are set"
but that means different things to different people.

There is a variation of the Default Programs fix which is sometimes
more successful in stubborn cases. The following procedure will
rewrite the default protocol assignments in the registry:
Open the Default Programs applet, then click on "Set program
access and computer defaults." Expand the Custom selection, and
select Windows Mail. Click OK.
Repeat for Internet Explorer.
 
T

Tammi

I have a question. Do you have ANY suggestions to try if the Windows Live
Mail still is saying "application not found" when trying to click on a link
and I have followed all adivce on setting the defaults for Internet Explorer
and Windows Live Mail??
 
G

Gary VanderMolen

If you have done both of the Default Programs fixes mentioned below
for Internet Explorer, then I don't know what else you can do.
 

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