Cannot open JPG file attachment with MSPAINT

M

Michael T.

As a long time user of Outlook Express (10+ years) I can usually figure out
how to fix most problems. But this one really has me baffled.

When I click on a JPG file attachment (incoming e-mail) I get the error that
I must go to Folder Options and associate the JPG file.

Well here's the rub.

If I associate JPG files with "Windows Picture and Fax Viewer" I *can* open
JPG e-mail file attachments just fine. But if I associate JPG files with MS
PAINT I keep getting the aforementioned error message. Namely, that I need
to go to Folder Options an associate the JPG file.

Please help.

Michael T.
 
B

Bruce Hagen

Have you tried it this way?

Save the attachment to your HDD. Right click on it and Open With. Select MS
Paint and then check the box: Always use this program to open this kind of
file.

Reboot and see if it will open from the attachment to Paint now.
 
M

Michael T.

No change Bruce.

But for what it is worth I also tried using a new association besides:
Windows Picture and Fax Viewer - which works
and
MS Paint - which does NOT

Namely, I tried associating JPG files with Internet Explorer instead of MS
Paint. What I discovered is that IE6 works. So it appears to be related to
MS Paint - as two other associations work just fine.

Hope this helps.

Michael
 
A

AlmostBob

mspaint by default only supports some graphic formats, I think .bmp
it can use the convertors from MSOffice if office is installed and get
support for jpg png cgm cdr eps gif pict pic wpg. the convertor pack is
available here
http://www.microsoft.com/downloads/...f0-70e5-4595-8a98-370278f40c57&DisplayLang=en
hope its close to right


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Michael T. said:
No change Bruce.

But for what it is worth I also tried using a new association besides:
Windows Picture and Fax Viewer - which works
and
MS Paint - which does NOT

Namely, I tried associating JPG files with Internet Explorer instead of MS
Paint. What I discovered is that IE6 works. So it appears to be related to
MS Paint - as two other associations work just fine.

Hope this helps.

Michael
 
M

Michael T.

AlmostBob said:
MS Paint by default only supports some graphic formats, I think .bmp
it can use the converters from MSOffice if office is installed and get
support for jpg png cgm cdr eps gif pict pic wpg. the convertor pack is
available here
http://www.microsoft.com/downloads/...f0-70e5-4595-8a98-370278f40c57&DisplayLang=en
hope its close to right

Actually I have no problem when I double-click a JPG file on my hard drive.
The error only occurs when I try to open a JPG file attachment with a file
association to MS Paint. Other file formats like .BMP are OK.

Since it's a small issue I will simply continue associating JPG files with
Windows Picture and Fax Viewer.
 
B

Bruce Hagen

Just for kicks:

Clear the Temporary Internet Files: In IE | Tools | Internet Options |
Delete Files button. And check the box to Delete Offline content. Now try
it.
 
M

Michael T.

Bruce Hagen said:
Just for kicks:

Clear the Temporary Internet Files: In IE | Tools | Internet Options |
Delete Files button. And check the box to Delete Offline content. Now try
it.

Unfortunately no change. Oh well.
 
M

Michael Santovec

Make sure that your registry has the following keys:

Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Applications\mspaint.exe\shell\open]
[HKEY_CLASSES_ROOT\Applications\mspaint.exe\shell\open\command]
@=hex(2):22,00,25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,74,\
00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\
73,00,70,00,61,00,69,00,6e,00,74,00,2e,00,65,00,78,00,65,00,22,00,20,00,22,\
00,25,00,31,00,22,00,00,00

If the key is missing, and I believe it is by default, that will cause
the error. If you like, you can paste the above lines into Notepad,
save as REG file (e.g. MSPAINT.REG) and then double click the reg file
to apply.

If you look via regedit, the above hex data should appear as
"%systemroot%\system32\mspaint.exe" "%1"
 
M

Michael Santovec

Make sure that your registry has the following keys:

Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Applications\mspaint.exe\shell\open]
[HKEY_CLASSES_ROOT\Applications\mspaint.exe\shell\open\command]
@=hex(2):22,00,25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,74,\
00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\
73,00,70,00,61,00,69,00,6e,00,74,00,2e,00,65,00,78,00,65,00,22,00,20,00,22,\
00,25,00,31,00,22,00,00,00

If the key is missing, and I believe it is by default, that will cause
the error. If you like, you can paste the above lines into Notepad,
save as REG file (e.g. MSPAINT.REG) and then double click the reg file
to apply.

If you look via regedit, the above hex data should appear as
"%systemroot%\system32\mspaint.exe" "%1"
 
M

Michael T.

Michael Santovec said:
Make sure that your registry has the following keys:

Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Applications\mspaint.exe\shell\open]
[HKEY_CLASSES_ROOT\Applications\mspaint.exe\shell\open\command]
@=hex(2):22,00,25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,74,\

00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\

73,00,70,00,61,00,69,00,6e,00,74,00,2e,00,65,00,78,00,65,00,22,00,20,00,22,\
00,25,00,31,00,22,00,00,00

If the key is missing, and I believe it is by default, that will cause
the error. If you like, you can paste the above lines into Notepad,
save as REG file (e.g. MSPAINT.REG) and then double click the reg file
to apply.

If you look via regedit, the above hex data should appear as
"%systemroot%\system32\mspaint.exe" "%1"

Wow. That was it Mike.

I'm impressed.

Kudos and many thanks.
 
M

Michael Santovec

Some one else had the same problem a few months ago. It took a while
then to track down the problem.

It's something peculiar to Paint and the way it does the registry.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


Michael T. said:
Michael Santovec said:
Make sure that your registry has the following keys:

Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Applications\mspaint.exe\shell\open]
[HKEY_CLASSES_ROOT\Applications\mspaint.exe\shell\open\command]
@=hex(2):22,00,25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,74,\

00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\

73,00,70,00,61,00,69,00,6e,00,74,00,2e,00,65,00,78,00,65,00,22,00,20,00,22,\
00,25,00,31,00,22,00,00,00

If the key is missing, and I believe it is by default, that will
cause
the error. If you like, you can paste the above lines into Notepad,
save as REG file (e.g. MSPAINT.REG) and then double click the reg
file
to apply.

If you look via regedit, the above hex data should appear as
"%systemroot%\system32\mspaint.exe" "%1"

Wow. That was it Mike.

I'm impressed.

Kudos and many thanks.
 

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