Cannot make dial-up or PPPoE connection

[Guest]

I have Windows XP SP2 installed and in Network Connections/New Connection
Wizzard I cannot choose dial-up nor broadband connection with username
(PPPoE) because they are both unavailable (dimmed). I can only choose
broadband without username.

I read some help, to enable Remote Access Connection Manager, but I get
Error 5: Access is denied.

What can I do?

Is it possible that it's connected with third-party programs (Norton
Internet Security or anything)?

Thanks

 

[Ron Lowe]

I have Windows XP SP2 installed and in Network Connections/New Connection
Wizzard I cannot choose dial-up nor broadband connection with username
(PPPoE) because they are both unavailable (dimmed). I can only choose
broadband without username.

I read some help, to enable Remote Access Connection Manager, but I get
Error 5: Access is denied.

What can I do?

Is it possible that it's connected with third-party programs (Norton
Internet Security or anything)?

Thanks

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

You need to re-apply your current service-pack (SP1 or SP2. )

 

[Chuck]

I have Windows XP SP2 installed and in Network Connections/New Connection
Wizzard I cannot choose dial-up nor broadband connection with username
(PPPoE) because they are both unavailable (dimmed). I can only choose
broadband without username.

I read some help, to enable Remote Access Connection Manager, but I get
Error 5: Access is denied.

What can I do?

Is it possible that it's connected with third-party programs (Norton
Internet Security or anything)?

Thanks

You should be able to choose dial-up or PPPoE only if you have installed a
dialup modem, or a broadband modem with a PPPoE service. What internet service
do you actually have?

Does this help:
Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/?id=320558

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.