Cannot install SP2 without making system unstartable, black screen

[Guest]

Dear all,

I have recently had to reinstall Windows XP. I had Windows XP + SP2
installed on the system but because of a loss of motherboard USB function
thought I would try doing an in-place repair of Windows XP.

I tried this in two ways:

1. I have slipstreamed Windows XP + SP2 CD I created and have used with
great success on other computers. However, when I used this, I always ended
up booting to a black unresponsive screen after seeing the 'Windows XP' logo;
moreover, safe mode would not work either.

2. Subsequently, I used my original WIndows XP SP1 OEM CD to help me do an
in-place repair which would allow me to log into Windows + safe mode + allow
downloads of updates. However, every time I try to install SP2 on top of
this, I get an 'SP2 install has encountered an errror and needs to close'
during the 'cleaning up' pahse of the install. Moreover, even though SP2 is
listed as being installed, the system behaves exactly as in situation (1) and
will not boot past the black screen after the Windows XP logo OR into safe
mode.

I have read every Microsoft support article I can find and tried many
things, including cleaning the registry, turning off anti-virus, etc etc, but
none of them seem to work.

I have the contents of the svcpack.log from last attempted SP2 install over
XP SP1; this can be emailed/appended to any poster; I tried to add it in the
text here but it makes the post too long. Perhaps someone else may be able to
shed some light on my problem?

Thanks in advance.

Pete

 

[PA Bear]

Browse through the threads in the subforums of
http://aumha.net/index.php?c=16

1. Uninstall SP2, if currently install, via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/

When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783

 

[Laughingstar~*]

Hijack This link not there...well, no page is there.

Browse through the threads in the subforums of
http://aumha.net/index.php?c=16

1. Uninstall SP2, if currently install, via Add/Remove Programs and
reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/

When all else fails, HijackThis
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean
bill of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783


--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Dear all,

I have recently had to reinstall Windows XP. I had Windows XP + SP2
installed on the system but because of a loss of motherboard USB function
thought I would try doing an in-place repair of Windows XP.

I tried this in two ways:

1. I have slipstreamed Windows XP + SP2 CD I created and have used with
great success on other computers. However, when I used this, I always
ended
up booting to a black unresponsive screen after seeing the 'Windows XP'
logo; moreover, safe mode would not work either.

2. Subsequently, I used my original WIndows XP SP1 OEM CD to help me do
an
in-place repair which would allow me to log into Windows + safe mode +
allow
downloads of updates. However, every time I try to install SP2 on top of
this, I get an 'SP2 install has encountered an errror and needs to close'
during the 'cleaning up' pahse of the install. Moreover, even though SP2
is
listed as being installed, the system behaves exactly as in situation (1)
and will not boot past the black screen after the Windows XP logo OR into
safe mode.

I have read every Microsoft support article I can find and tried many
things, including cleaning the registry, turning off anti-virus, etc etc,
but none of them seem to work.

I have the contents of the svcpack.log from last attempted SP2 install
over
XP SP1; this can be emailed/appended to any poster; I tried to add it in
the
text here but it makes the post too long. Perhaps someone else may be
able
to shed some light on my problem?

Thanks in advance.

Pete

 

[TaurArian [MS-MVP]]

Look on this link : http://aumha.org/free.htm
or direct link: http://aumha.org/downloads/hijackthis.zip

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


| Hijack This link not there...well, no page is there.
|
| | > Browse through the threads in the subforums of
| > http://aumha.net/index.php?c=16
| >
| > 1. Uninstall SP2, if currently install, via Add/Remove Programs and
| > reboot.
| >
| > 2. Run a thorough check for hijackware, including posting your HijackThis
| > log to an appropriate forum.
| >
| > Check for Hijackware
| > http://aumha.org/a/parasite.htm
| > http://aumha.org/a/quickfix.htm
| > http://mvps.org/winhelp2002/unwanted.htm
| > http://inetexplorer.mvps.org/Darnit.htm
| > http://www.mvps.org/sramesh2k/Malware_Defence.htm
| > http://defendingyourmachine2.blogspot.com/
| >
| > When all else fails, HijackThis
| > (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
| > It will help you to both identify and remove any hijackware/spyware.
| >
| > **Post your HijackThis log to http://forums.spywareinfo.com/,
| > http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
| > other appropriate forum for expert analysis, not here.**
| >
| > 3. Do not install SP2 until an expert gives your HijackThis log a clean
| > bill of health.
| >
| > Also see:
| >
| > What to Know Before Downloading/Installing SP2
| > http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
| >
| > Installing SP2 Step-by-Step
| > http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
| >
| > Troubleshooting Your Installation
| > http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
| >
| > WinXP SP2 FAQ: What to do after installing SP2
| > http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed
| >
| > Service Pack (any) Installation Checklist (MVP Jupiter Jones)
| > http://www3.telus.net/dandemar/spackins.htm
| >
| > WinXP SP2-specific Page (MVP Jupiter Jones)
| > http://www3.telus.net/dandemar/xpsp2.htm
| >
| > The hard disk space requirements for Windows XP Service Pack 2
| > http://support.microsoft.com/default.aspx?kbid=837783
| >
| >
| > --
| > ~Robear Dyer (PA Bear)
| > MS MVP-Windows (IE, OE, Security, Shell/User)
| > AumHa VSOP & Admin; DTS-L.org
| >
| > HappyGuy wrote:
| >> Dear all,
| >>
| >> I have recently had to reinstall Windows XP. I had Windows XP + SP2
| >> installed on the system but because of a loss of motherboard USB function
| >> thought I would try doing an in-place repair of Windows XP.
| >>
| >> I tried this in two ways:
| >>
| >> 1. I have slipstreamed Windows XP + SP2 CD I created and have used with
| >> great success on other computers. However, when I used this, I always
| >> ended
| >> up booting to a black unresponsive screen after seeing the 'Windows XP'
| >> logo; moreover, safe mode would not work either.
| >>
| >> 2. Subsequently, I used my original WIndows XP SP1 OEM CD to help me do
| >> an
| >> in-place repair which would allow me to log into Windows + safe mode +
| >> allow
| >> downloads of updates. However, every time I try to install SP2 on top of
| >> this, I get an 'SP2 install has encountered an errror and needs to close'
| >> during the 'cleaning up' pahse of the install. Moreover, even though SP2
| >> is
| >> listed as being installed, the system behaves exactly as in situation (1)
| >> and will not boot past the black screen after the Windows XP logo OR into
| >> safe mode.
| >>
| >> I have read every Microsoft support article I can find and tried many
| >> things, including cleaning the registry, turning off anti-virus, etc etc,
| >> but none of them seem to work.
| >>
| >> I have the contents of the svcpack.log from last attempted SP2 install
| >> over
| >> XP SP1; this can be emailed/appended to any poster; I tried to add it in
| >> the
| >> text here but it makes the post too long. Perhaps someone else may be
| >> able
| >> to shed some light on my problem?
| >>
| >> Thanks in advance.
| >>
| >> Pete
| >
|
|

 

[TaurArian [MS-MVP]]

Robear - Updated link: http://aumha.org/downloads/hijackthis.zip

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


| Browse through the threads in the subforums of
| http://aumha.net/index.php?c=16
|
| 1. Uninstall SP2, if currently install, via Add/Remove Programs and reboot.
|
| 2. Run a thorough check for hijackware, including posting your HijackThis
| log to an appropriate forum.
|
| Check for Hijackware
| http://aumha.org/a/parasite.htm
| http://aumha.org/a/quickfix.htm
| http://mvps.org/winhelp2002/unwanted.htm
| http://inetexplorer.mvps.org/Darnit.htm
| http://www.mvps.org/sramesh2k/Malware_Defence.htm
| http://defendingyourmachine2.blogspot.com/
|
| When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
| is the preferred tool to use. It will help you to both identify and remove
| any hijackware/spyware.
|
| **Post your HijackThis log to http://forums.spywareinfo.com/,
| http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
| other appropriate forum for expert analysis, not here.**
|
| 3. Do not install SP2 until an expert gives your HijackThis log a clean bill
| of health.
|
| Also see:
|
| What to Know Before Downloading/Installing SP2
| http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
|
| Installing SP2 Step-by-Step
| http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
|
| Troubleshooting Your Installation
| http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
|
| WinXP SP2 FAQ: What to do after installing SP2
| http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed
|
| Service Pack (any) Installation Checklist (MVP Jupiter Jones)
| http://www3.telus.net/dandemar/spackins.htm
|
| WinXP SP2-specific Page (MVP Jupiter Jones)
| http://www3.telus.net/dandemar/xpsp2.htm
|
| The hard disk space requirements for Windows XP Service Pack 2
| http://support.microsoft.com/default.aspx?kbid=837783
|
|
| --
| ~Robear Dyer (PA Bear)
| MS MVP-Windows (IE, OE, Security, Shell/User)
| AumHa VSOP & Admin; DTS-L.org
|
| HappyGuy wrote:
| > Dear all,
| >
| > I have recently had to reinstall Windows XP. I had Windows XP + SP2
| > installed on the system but because of a loss of motherboard USB function
| > thought I would try doing an in-place repair of Windows XP.
| >
| > I tried this in two ways:
| >
| > 1. I have slipstreamed Windows XP + SP2 CD I created and have used with
| > great success on other computers. However, when I used this, I always
| > ended
| > up booting to a black unresponsive screen after seeing the 'Windows XP'
| > logo; moreover, safe mode would not work either.
| >
| > 2. Subsequently, I used my original WIndows XP SP1 OEM CD to help me do an
| > in-place repair which would allow me to log into Windows + safe mode +
| > allow
| > downloads of updates. However, every time I try to install SP2 on top of
| > this, I get an 'SP2 install has encountered an errror and needs to close'
| > during the 'cleaning up' pahse of the install. Moreover, even though SP2
| > is
| > listed as being installed, the system behaves exactly as in situation (1)
| > and will not boot past the black screen after the Windows XP logo OR into
| > safe mode.
| >
| > I have read every Microsoft support article I can find and tried many
| > things, including cleaning the registry, turning off anti-virus, etc etc,
| > but none of them seem to work.
| >
| > I have the contents of the svcpack.log from last attempted SP2 install
| > over
| > XP SP1; this can be emailed/appended to any poster; I tried to add it in
| > the
| > text here but it makes the post too long. Perhaps someone else may be able
| > to shed some light on my problem?
| >
| > Thanks in advance.
| >
| > Pete
|

 

[Guest]

Thanks guys.

SP2 is already untinstalled.

I have read through all of theose Microsoft SP2 pages, but thanks for the
links.

I have already scanned the system with SpyBot, Ad-Aware, and an online Panda
Virus scan - no major probs found. I already have HijackThis and didn't think
anything looked suspicious, but I will post a log to one of the malware
forums and see how I go.

Pete

Robear - Updated link: http://aumha.org/downloads/hijackthis.zip

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


| Browse through the threads in the subforums of
| http://aumha.net/index.php?c=16
|
| 1. Uninstall SP2, if currently install, via Add/Remove Programs and reboot.
|
| 2. Run a thorough check for hijackware, including posting your HijackThis
| log to an appropriate forum.
|
| Check for Hijackware
| http://aumha.org/a/parasite.htm
| http://aumha.org/a/quickfix.htm
| http://mvps.org/winhelp2002/unwanted.htm
| http://inetexplorer.mvps.org/Darnit.htm
| http://www.mvps.org/sramesh2k/Malware_Defence.htm
| http://defendingyourmachine2.blogspot.com/
|
| When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
| is the preferred tool to use. It will help you to both identify and remove
| any hijackware/spyware.
|
| **Post your HijackThis log to http://forums.spywareinfo.com/,
| http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
| other appropriate forum for expert analysis, not here.**
|
| 3. Do not install SP2 until an expert gives your HijackThis log a clean bill
| of health.
|
| Also see:
|
| What to Know Before Downloading/Installing SP2
| http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
|
| Installing SP2 Step-by-Step
| http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
|
| Troubleshooting Your Installation
| http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
|
| WinXP SP2 FAQ: What to do after installing SP2
| http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed
|
| Service Pack (any) Installation Checklist (MVP Jupiter Jones)
| http://www3.telus.net/dandemar/spackins.htm
|
| WinXP SP2-specific Page (MVP Jupiter Jones)
| http://www3.telus.net/dandemar/xpsp2.htm
|
| The hard disk space requirements for Windows XP Service Pack 2
| http://support.microsoft.com/default.aspx?kbid=837783
|
|
| --
| ~Robear Dyer (PA Bear)
| MS MVP-Windows (IE, OE, Security, Shell/User)
| AumHa VSOP & Admin; DTS-L.org
|
| HappyGuy wrote:
| > Dear all,
| >
| > I have recently had to reinstall Windows XP. I had Windows XP + SP2
| > installed on the system but because of a loss of motherboard USB function
| > thought I would try doing an in-place repair of Windows XP.
| >
| > I tried this in two ways:
| >
| > 1. I have slipstreamed Windows XP + SP2 CD I created and have used with
| > great success on other computers. However, when I used this, I always
| > ended
| > up booting to a black unresponsive screen after seeing the 'Windows XP'
| > logo; moreover, safe mode would not work either.
| >
| > 2. Subsequently, I used my original WIndows XP SP1 OEM CD to help me do an
| > in-place repair which would allow me to log into Windows + safe mode +
| > allow
| > downloads of updates. However, every time I try to install SP2 on top of
| > this, I get an 'SP2 install has encountered an errror and needs to close'
| > during the 'cleaning up' pahse of the install. Moreover, even though SP2
| > is
| > listed as being installed, the system behaves exactly as in situation (1)
| > and will not boot past the black screen after the Windows XP logo OR into
| > safe mode.
| >
| > I have read every Microsoft support article I can find and tried many
| > things, including cleaning the registry, turning off anti-virus, etc etc,
| > but none of them seem to work.
| >
| > I have the contents of the svcpack.log from last attempted SP2 install
| > over
| > XP SP1; this can be emailed/appended to any poster; I tried to add it in
| > the
| > text here but it makes the post too long. Perhaps someone else may be able
| > to shed some light on my problem?
| >
| > Thanks in advance.
| >
| > Pete
|

 

[PA Bear]

Corrected CR to http://aumha.org/downloads/hijackthis.exe THX

Hijack This link not there...well, no page is there.

Browse through the threads in the subforums of
http://aumha.net/index.php?c=16

1. Uninstall SP2, if currently install, via Add/Remove Programs and
reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/

When all else fails, HijackThis
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30
or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean
bill of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783


--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Dear all,

I have recently had to reinstall Windows XP. I had Windows XP + SP2
installed on the system but because of a loss of motherboard USB
function
thought I would try doing an in-place repair of Windows XP.

I tried this in two ways:

1. I have slipstreamed Windows XP + SP2 CD I created and have used with
great success on other computers. However, when I used this, I always
ended
up booting to a black unresponsive screen after seeing the 'Windows XP'
logo; moreover, safe mode would not work either.

2. Subsequently, I used my original WIndows XP SP1 OEM CD to help me do
an
in-place repair which would allow me to log into Windows + safe mode +
allow
downloads of updates. However, every time I try to install SP2 on top of
this, I get an 'SP2 install has encountered an errror and needs to
close'
during the 'cleaning up' pahse of the install. Moreover, even though SP2
is
listed as being installed, the system behaves exactly as in situation
(1)
and will not boot past the black screen after the Windows XP logo OR
into
safe mode.

I have read every Microsoft support article I can find and tried many
things, including cleaning the registry, turning off anti-virus, etc
etc,
but none of them seem to work.

I have the contents of the svcpack.log from last attempted SP2 install
over
XP SP1; this can be emailed/appended to any poster; I tried to add it in
the
text here but it makes the post too long. Perhaps someone else may be
able
to shed some light on my problem?

Thanks in advance.

Pete

 

[Plato]

I have recently had to reinstall Windows XP. I had Windows XP + SP2
installed on the system but because of a loss of motherboard USB function
thought I would try doing an in-place repair of Windows XP.

http://www.webtree.ca/windowsxp/clean_install.htm
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp
http://support.microsoft.com/?kbid=316941