Cannot download updates on Ms or files from other sites (IE7 & IE6 XP Pro SP2)

[Morgana]

Last few days ... have deleated all files and such via Tools InternetOptions
General.
Did not help.
Problem started in IE6 so updated to IE7 thinking this would solve problem.
Did not help.
Also the info bar near top does not appear (asking if I want to dl file) the
dl box
appears and looks like it is dl but no ... after seconds a message says IE
cannot dl file from site
and IE was not able to open this Internet site. The requested site is either
unavailable or cannot
be found. Please try again later.

Anyone have any ideas?

Thanks.

Morgana.

 

[PA Bear [MS MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

[Morgana]

Thanks for reply. Will try all that.
I have hijackthis so that is one down ...
Also Thanks for all the links .. appreciate.

Morgana.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware

 

[Morgana]

I looked for dbx files and found some very large ones (deleted files for
one)
so I opened it in notebook and deleted and then saved. Also Sent and Inbox
which I copied before deleating items in notebook. Size of files are now 0.
Also I found some old IE files and deleatet them.
Do not know which worked but I can now dl from sites and Windows Update.
So I hope this will help some one else with similar problems.

I forgot to mention I had used spyware and virus progs to see if I had any
malicious ones and all progs had said no threats.

Again Thanks.
Morgana.