IE6 hanging on any site other than the home page

[MacLeod]

I have a user with IE6 and Win XP Pro SP2. His home page is msn, though I
changed it to Yahoo for testing. Double click the IE icon and the home page
opens fine. Any other site entered through address line or favorites listing
opens a second instance of IE6 that never loads. It will occasionally flash
the home page again, but then shows a blank screen for 30 seconds before
flashing the home page again. I reinstalled (repaired) Windows with the CD
and the problem vanished, only to reappear four days later. Is this a
profile issue? There are folders on the C drive that say IE7, could a failed
install cause this problem? I examined Add/Remove Programs and IE7 was not
listed.

 

[MacLeod]

Additionally, I also reset all IE functions to default and everything worked
for those four days. We operate behind a proxy server, but all that info is
correct as well.

 

[MacLeod]

Once last tidbit. Spysweeper, Spybot, and Ad-aware found nothing amiss.
Hijackthis also showed nothing malicious that shouldn't be there.

 

[PA Bear]

And in what forum did you post your HijackThis log for review by an expert?

 

[MacLeod]

I don't see a need to post a log since the results are identical to a
separate machine that is working flawlessly.

 

[PA Bear]

And are you aware that there's hijackware out there that hides information
from HijiackThis until some detective work has been done?

 

[MacLeod]

Quite aware yes. I'm trying to cover the base of seeing if anyone else has
encountered this type of problem before. I'm well aware of the signs I've
described being a possible hijacking. However, on the off chance that it is
IE related, I thought I'd check. If the only possibility is hijacking than
thank you for your help.

 

[PA Bear]

Given your description and my experience with such behavior, I'd strongly
recommend ruling /out/ hijackware before doing anything else.

There are folders on the C drive that
say IE7, could a failed install cause this problem? I examined
Add/Remove Programs and IE7 was not listed.

What folders? If IE7 is installed, it'd be listed in Add/Remove Programs
under "Windows Internet Explorer 7".

 

[MacLeod]

Thanks

Given your description and my experience with such behavior, I'd strongly
recommend ruling /out/ hijackware before doing anything else.


What folders? If IE7 is installed, it'd be listed in Add/Remove Programs
under "Windows Internet Explorer 7".

 

[MacLeod]

Installed IE7, works like a champ now.

Thanks

 

[PA Bear]

OK...

Installed IE7, works like a champ now.