Cannot download PDF files

[Guest]

For some reason I cannot download any PDF files. I
receive a small box in the top upper left hand corner
containing three shapes. A square, circle, and a
triangle. They appear instantly as soon as I start to
download a PDF file, then nothing happens. Any clues??

 

[Frank Saunders, MS-MVP]

For some reason I cannot download any PDF files. I
receive a small box in the top upper left hand corner
containing three shapes. A square, circle, and a
triangle. They appear instantly as soon as I start to
download a PDF file, then nothing happens. Any clues??

If it is only .pdf files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
http://support.microsoft.com/?kbid=303401

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.pdf

If that key exists, then you will see what plugin has been installed.
(QuickTime by the looks of it and if so, I believe they have a fix)
The key does not normally exist.

--
Frank Saunders, MS-MVP, IE/OE
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