PDF Files will not download

G

Guest

I amusing IE 6 sp1 and have not been able to download any
PDF type files. As soon as I start downloading the
screen turns white and a small box appears in the top
left hand corner. The small box contains a circle,
square, and triangle. Nothing happens. Any thoughts.
 
H

Hans Le Roy

Hello,

In addition to Arjun's answer, you might want to download and install
Acrobat Reader (again) from www.acrobat.com

Kind regards

Hans Le Roy
MS MVP Win/IE-OE
 
F

Frank Saunders, MS-MVP

I amusing IE 6 sp1 and have not been able to download any
PDF type files. As soon as I start downloading the
screen turns white and a small box appears in the top
left hand corner. The small box contains a circle,
square, and triangle. Nothing happens. Any thoughts.

If it is only .pdf files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
http://support.microsoft.com/?kbid=303401

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.pdf

If that key exists, then you will see what plugin has been installed.
(QuickTime by the looks of it and if so, I believe they have a fix)
The key does not normally exist.


--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
D

Dan D

I am having the same problem.
I followed your path and located the following:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.pdf

I have that plugin. I have no idea how to export the plugin nor
where to export it to, prior to removing it per your suggestions.

Can you provide a bit more direction.
 
D

Dan D

I exported the file per your instructions. I still
cannot download a .pdf file?

I did some research and found out that there is some
connection with Fianle Note Pad, a music software package
that my son has on our computer.

Thanks,
Dan D
 
F

Frank Saunders, MS-MVP

Dan D said:
I exported the file per your instructions. I still
cannot download a .pdf file?

I did some research and found out that there is some
connection with Fianle Note Pad, a music software package
that my son has on our computer.

Thanks,
Dan D

<Sigh>

Did you delete the .pdf key after exporting it per the instructions already
given?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

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