Cannot delete profile or change default profile

G

Guest

I have a computer that has several profiles on it so other people can check their email on this system. My profile was always coming up a default and would not let anyone choose their profile. I went into Control Panel : Mail and deleted my profile. Even though my profile is deleted, it still comes up with my mailbox. When I try to add back in my profile, it says it already exists even though it does not show up in the profile box. I also cannot change the default profile to anyone else's name. When I highlight someone's name, the Apply button is grayed out so the change does not take effect.
 
R

Roady

Strange. Do you've got synchronisation software installed (like for your
PDA)? This could be configured with your profile and therefor holds on to
it.

If not export the following key from the registry;
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
Messaging Subsystem\Profiles]

Once exported delete it from the registry. This will remove all profiles
configured for Outlook (just the profile NOT the data so you won't loose
mail!) If this doesn't help you can import the key again.

--
Roady
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golfnut75 said:
I have a computer that has several profiles on it so other people can
check their email on this system. My profile was always coming up a default
and would not let anyone choose their profile. I went into Control Panel :
Mail and deleted my profile. Even though my profile is deleted, it still
comes up with my mailbox. When I try to add back in my profile, it says it
already exists even though it does not show up in the profile box. I also
cannot change the default profile to anyone else's name. When I highlight
someone's name, the Apply button is grayed out so the change does not take
effect.
 

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