Cannot Connect To The Computer

C

Conceptive Designs

I have had remote desktop connection set up on my computer for about 1-2
months now. It is extremely useful during school so I can use my programs and
documents.

It was working all fine friday but on saturday while I was at my friend's
home, I tryed to remote desktop onto it and it said:
"This computer cannot connect to the remote computer.

Try connecting again. If the problem continues, please contact the owner of
the computer or your remote administrator."

I have searched and searched and I cannot find my solution to this problem.

Again, it was working fine on friday but when I tryed it on saturday it
couldn't connect.

Please help.

Thanks in advance.
 
S

Sooner Al [MVP]

Does it still work from another PC at a different location, ie. from school
or another family or friends house?

Are you calling the correct public IP from the remote location?

Is port forwarding setup through any router or firewall the home PC is
behind?

Does the test a http://www.canyouseeme.org pass when you go to that page
from the home Remote Desktop host PC?

More troubleshooting help...

http://theillustratednetwork.mvps.o...pSetupandTroubleshooting.html#Troubleshooting

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
C

Conceptive Designs

I cannot connect internally or externally through my network to it. All of my
ports are forwarded. Nothing has changed since it stopped working, it just...
stopped. I have no idea why.

I can connect from my computer to my server (.103) internally but I can't
connect to my computer from my server.
 
S

Sooner Al [MVP]

So from another PC on your home LAN you can not connect with RDC when you
use the private static LAN IP of the RDC host?

http://theillustratednetwork.mvps.org/RemoteDesktop/TroubleshootingDiagrams/Basic.html

http://theillustratednetwork.mvps.o...andTroubleshooting.html#Test_on_the_local_LAN

If that is the case then check to see if RDC is enabled and listening on TCP
Port 3389.

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
C

Conceptive Designs

Everything is enabled and set to the proper connection. I'm just not able to
connect to the computer and I don't know why. Is there anything else that it
could be besides the ports?
 
S

Sooner Al [MVP]

Is the RDC host listening on TCP Port 3389?

Are you running SP3 on the RDC host/clients? If so there are some funky
issues with nVidia graphics drivers that apparently can cause issues like
this. Check the nVidia site for driver updates.

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
C

Conceptive Designs

I am running SP3 on Windows XP Pro and I have port 3389 open and listening.
Umm, I have a Radeon 7500 Series Gfx card (very old) but it's an ati. Do I
still download from nVidia?
 
S

Sooner Al [MVP]

Well, I would check with the nVidia folks for guidance on that.

Also, sometimes VPN clients will block RDC connections. Any chance your
running a VPN client like Cisco on either the RDC host or client? Other
issues arise using things like NAV or OneCare Live. The included worm
protection and/or firewall can cause issues.

Have you run the http://www.canyouseeme.org test from the RDC host?

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
C

Conceptive Designs

ONCE AGAIN:
The port is open, that doesnt matter anyways because im trying to connect to
it inside of my network so i dont need the port open, just 192.168.0.101.
 
S

Sooner Al [MVP]

Can you ping the RDC host PC from another local PC?

Does this telnet test pass?

http://support.microsoft.com/kb/187628

If not then something on the RDC host PC is blocking incoming RDC requests.
I presume your calling the correct LAN IP address.

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
C

Conceptive Designs

Ok, well i tryed the telnet thing and it did not work.

I also have a port scanner on my computer that i used to scan the ports but
for some reason when i try to scan 3389 it says its not open. But i open up
windows firewall and it shows that it is open.

Help?
 
C

Conceptive Designs

Ok, i figured it out. Service Pack 3 screwed it all up so I reverted back to
SP2. Thanks for the help guys.
 

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