cannot change format of out of office template

[wim.taerwe]

When i try to make a new out of office template i cannot change the
message format.
When I click on tools - out of office assistent -add rule - reply with
template.
The message is in plain text format. when we try to change it to rich
text or html, it doesnt give an error message but the format still
stays in plain text. We have this issue on multiple pc's but not all.
I tried to change the default message format and turned using word as
editor off/on but i have still the same problem

Can somebody help me to solve this issue as i cannot find anything
similar on the internet

Regards,

Wim Taerwe

 

[Diane Poremsky [MVP]]

what is the default message format on the affected machines?

 

[wim.taerwe]

default message format is HTML.

what is the default message format on the affected machines?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

When i try to make a new out of office template i cannot change the
message format.
When I click on tools - out of office assistent -add rule - reply with
template.
The message is in plain text format. when we try to change it to rich
text or html, it doesnt give an error message but the format still
stays in plain text. We have this issue on multiple pc's but not all.
I tried to change the default message format and turned using word as
editor off/on but i have still the same problem

Can somebody help me to solve this issue as i cannot find anything
similar on the internet

Wim Taerwe- Masquer le texte des messages précédents -

- Afficher le texte des messages précédents -

 

[Stephane]

I have exactly the same problem! Any solution found so far?

Best regards,
Stephane

default message format is HTML.

what is the default message format on the affected machines?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

When i try to make a new out of office template i cannot change the
message format.
When I click on tools - out of office assistent -add rule - reply with
template.
The message is in plain text format. when we try to change it to rich
text or html, it doesnt give an error message but the format still
stays in plain text. We have this issue on multiple pc's but not all.
I tried to change the default message format and turned using word as
editor off/on but i have still the same problem

Can somebody help me to solve this issue as i cannot find anything
similar on the internet

Wim Taerwe- Masquer le texte des messages précédents -

- Afficher le texte des messages précédents -

 

[fruitspangle]

Hi

I had the same issue today in Outlook 2003 SP2. (Note: I wasn't using a
separate Read Layout.)

I don't know why it works but it seems consistent.

1. In the out of office open the template
2. Tools, Forms, Design this form
3. Change font to Rich Text
4. Tool, forms, publish form
5. Say ok to the MAPI error
6. Save
7. Close window
8. Go back into the template and you can select HTML format.

Regards