Cannot access some web pages

G

Guest

I'm running XP home SP2 with an ADSL internet connection. Like many posts in
this section, I cannot access some web sites with Internet Explorer 6.0 ,they
seem to only be https sites, but I am not totally sure. e.g. I cannot access
Ebay.com or Microsoft.com. I have followed all of the solutions suggested in
this discussion group, i.e have reset the security settings to default,
checked the SSL 2.0 & 3.00 settings, deleted cookies and history etc. etc.
etc.but cannot resolve this problem.

If I connect through AOL I can access these web sites with no problem, also
no problem with IE using my laptop with a wireless connection to the ADSL
modem/router.

It looks like my only option is to uninstall IE and re-install. Does anyone
have any advice on the best way to do this?
 
E

Emrys Davies

Gary Wallis said:
I'm running XP home SP2 with an ADSL internet connection. Like many posts in
this section, I cannot access some web sites with Internet Explorer 6.0 ,they
seem to only be https sites, but I am not totally sure. e.g. I cannot access
Ebay.com or Microsoft.com. I have followed all of the solutions suggested in
this discussion group, i.e have reset the security settings to default,
checked the SSL 2.0 & 3.00 settings, deleted cookies and history etc. etc.
etc.but cannot resolve this problem.

If I connect through AOL I can access these web sites with no problem, also
no problem with IE using my laptop with a wireless connection to the ADSL
modem/router.

It looks like my only option is to uninstall IE and re-install. Does anyone
have any advice on the best way to do this?

Have you ckecked to see whether the 'Hosts' file is causing the problem?

Regards,
Emrys Davies
 
G

Guest

Emrys Davies said:
Have you ckecked to see whether the 'Hosts' file is causing the problem?

Regards,
Emrys Davies

Hi Emrys,

Yes I checked the hosts file, there was one entry in there (sorry can't
recall details, I'm not at the effected machine at present) which I didn't
recognise. I edited the file in notepad by placing a # in front of the entry.
I also used the regsvr32 DOS command as reccomended elsewhere on this forum
and "flush" utility in DOS also.
 
G

Guest

HAd exactly this problem end of last week and I have spent all weekend trying
to fix it, I tried everything and I do mean everything - anyway in the end i
uninstalled winxp SP2 and the pc's worked fine, I then reinstalled SP2 and
they are still working it all seemed to happen after installing an auto
update, so you may be able to fix it by uninstalling al the hotfixes (control
panel, add/remove programs/tick the show updates box and it should display
all the winxp updates installed on your machine uninstall these one by one
till it works. I havent tried any new windows updates since re installing -
to afraid !!! if you uninstall SP2 it will automatically take all the windows
updates installed since you installed SP" with it. I would be interested to
hear if this works for you also.
 
F

Frank Saunders, MS-MVP IE/OE

Gary Wallis said:
I'm running XP home SP2 with an ADSL internet connection. Like many posts
in
this section, I cannot access some web sites with Internet Explorer 6.0
,they
seem to only be https sites, but I am not totally sure. e.g. I cannot
access
Ebay.com or Microsoft.com. I have followed all of the solutions suggested
in
this discussion group, i.e have reset the security settings to default,
checked the SSL 2.0 & 3.00 settings, deleted cookies and history etc. etc.
etc.but cannot resolve this problem.

If I connect through AOL I can access these web sites with no problem,
also
no problem with IE using my laptop with a wireless connection to the ADSL
modem/router.

It looks like my only option is to uninstall IE and re-install. Does
anyone
have any advice on the best way to do this?

Make sure your firewall is not blocking port 443.
Go to Start | Run and enter these commans (press <Enter after each one).
Regsvr32 SOFTPUB.DLL
Regsvr32 Wintrust.dll
Regsvr32 Initpki.dll
Regsvr32 Dssenh.dll
Regsvr32 Rsaenh.dll
Regsvr32 Gpkcsp.dll
Regsvr32 Sccbase.dll
Regsvr32 Slbcsp.dll
Regsvr32 Mssip32.dll
Regsvr32 Cryptdlg.dll
See also
http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/data/jjblack.htm
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807
How to troubleshoot problems accessing secure Web pages with Internet
Explorer 6 Service Pack 2
http://support.microsoft.com/?kbid=870700

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
J

Jan Il

Hi Gary :)

In addition to the other information, you migh also try the following:


Troubleshooting Secure Sites (IE6 SP1)
http://support.microsoft.com/default.aspx?scid=kb;en-us;813444
http://inetexplorer.mvps.org/answers2.htm#secure_sites

Troubleshooting Secure Sites (IE6 XP)

Go to start/run
Type in: regsvr32 softpub.dll
Press Enter or click OK

How to troubleshoot problems accessing secure Web pages with IE6 SP2
http://support.microsoft.com/default.aspx?scid=kb;EN-US;870700
http://support.microsoft.com/?kbid=305217
Page Cannot Be Displayed Error During SSL 3.0 Server Session Timeout
http://support.microsoft.com/?kbid=813444
Can not access MSN Site

Troubleshoot Situations Where You Cannot Complete MSN Sign-up pr Connect to
SSL Secured (128-Bit) Web Sites by Using Internet Explorer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;813951

You Cannot Access Your MSN E-mail Account or Authenticate with a Web Site in
Various Programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;303807
"The Page Cannot Be Displayed" Error Message When You Try to View Web Page
on a Secure Web Site

also…

Other possibilities here:
http://inetexplorer.mvps.org/answers.htm#dns
http://inetexplorer.mvps.org/answers2.htm#secure_sites

and..

Can't connect to MSN Messenger
http://help.msn-int.com/EN_US/HelpW...S_Text=For+help+on+signing+in,+click+a+topic:

About connecting from behind a firewall
http://help.msn-int.com/EN_US/HelpW...S_Text=For+help+on+signing+in,+click+a+topic:

IE Restricted Zones via Control Panel> Internet Options> Security
Tab> and clicking on the "Restricted sites" to highlight them and then edit
it
using the SITES button.

Try disabling the XP SP2 firewall and see if that helps.

If you have Zone Alarm Pro, go to the "Privacy Tab", Main, Options and open
the Site List. You will find a number of sites that have various "cookie
controls" blocked. Unblock those on the sites you are getting the red X's.
However, this will allow 3rd party cookies and some other things you may not
want, but, it should eliminate the problem. SpyBot will block cookies for
things such as avenue A, etc.

Hope this helps :)

Jan :)
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
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