cannot access or delete restored data from backup

[Ahmed Anis]

This is my problem briefly, I need any solution as soon as possible because
it is very critical..

Using my old laptop, I backuped my documents directory on an external drive
using windows xp backup tool..

now I am using a new laptop.. I connected my external hard disc to it and
started the restore process to copy the files from the external drive to the
new laptop hard disc..

but.. I cannot open the directories.. as if there is some encryption from my
old laptop my documents directory.. I did not manually set encryption, but
perhaps My Documents directory was a PRIVATE folder..

now I cannot even delete those directories.. so I have two problems..

1. I cannot access my restored files on my new laptop
2. I cannot even delete my restored files on my new laptop

I do not want to rebuild everything from the recovery cd, as I have wasted a
lot of time already configuring the new laptop and doing the windows
updates, not to mention that even if I do that, how will I be able to access
my restored files on the new laptop?!!

Another issue, you might ask me why I used the backup utility.. it is
because when i tried transfering my documents directory normally to the
external drive, sometimes big files cannot be transfered, and I get an error
and the whole process halts.. By the way, I still have my old laptop with
the my documents directory, so if there is no possible solution to all this,
i will have to move all the my documents directory from the old laptop to
the new one using a network cable or something, but please try to help with
more practical solutions to my above problems..

thanks a lot in advance !

 

[Ronnie Vernon MVP]

This is my problem briefly, I need any solution as soon as possible
because it is very critical..

Using my old laptop, I backuped my documents directory on an external
drive using windows xp backup tool..

now I am using a new laptop.. I connected my external hard disc to it
and started the restore process to copy the files from the external
drive to the new laptop hard disc..

but.. I cannot open the directories.. as if there is some encryption
from my old laptop my documents directory.. I did not manually set
encryption, but perhaps My Documents directory was a PRIVATE folder..

now I cannot even delete those directories.. so I have two problems..

1. I cannot access my restored files on my new laptop
2. I cannot even delete my restored files on my new laptop

I do not want to rebuild everything from the recovery cd, as I have
wasted a lot of time already configuring the new laptop and doing the
windows updates, not to mention that even if I do that, how will I be
able to access my restored files on the new laptop?!!

Another issue, you might ask me why I used the backup utility.. it is
because when i tried transfering my documents directory normally to
the external drive, sometimes big files cannot be transfered, and I
get an error and the whole process halts.. By the way, I still have
my old laptop with the my documents directory, so if there is no
possible solution to all this, i will have to move all the my
documents directory from the old laptop to the new one using a
network cable or something, but please try to help with more
practical solutions to my above problems..

thanks a lot in advance !

You need to take ownership of those files and folders.

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/?id=308421


--
Ronnie Vernon
Microsoft MVP-Windows Shell/User

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