Cannon MP600 - Scanner problems

[Guest]

I bought this all in one the other day and the printer works without problems.
Having problems with the scanner though.
When I turn it on I get

Cannot install this hardware
An error occurred during the installation of the device
The required section was not found in the INF.

I've tried using different ports & cables and re-installing

One weird thing I've now found out is that when I goto the scanners & camera
section in control panel, when I select "Add Device" nothing happens.

Anyone out there have a clue?

Thank you

 

[Bob I]

The installation of these "AIO" devices typically require that the Setup
disk is run BEFORE the PC ever sees the the device on the end of the
cable. I suggest you uninstall it in Device Manager, UNplug it from the
PC, and then follow the manufacturers installation instructions step by
step.

 

[Guest]

Thx for the reply Bob.

I've done everything and I now think it's my installation of XP. I hooked a
new digital camera up and it won't recognize. Still won't allow me to Add new
device under scanners & camera.

I don't wanna re-install XP.
Anyone else have a clue?

Thank you

 

[Bob I]

Try a Repair install first?
http://michaelstevenstech.com/XPrepairinstall.htm